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Feature Request - Detection of other antivirus installed


comunic
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Hi,

We sometimes have user that install free antiviruses (like avast, microsoft essential security) on computer running EEA.

I don't know why but as a result, the computer runs slowly, which is "normal".

 

is their a way to prevent or report this kind of situation ?

thanks.

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  • ESET Staff

The only way that pops in my mind is to get reports of "installed applications" (non-ESET), and then eventually trigger notifications on a specific application vendor name, with a specific substring (avast / avg / ...). 

Edited by MichalJ
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  • ESET Staff

Basically, you have to create dynamic groups for such software installed, and then trigger a notification for the "dynamic group membership change". You can configure frequency, and also number of clients (change). Or you can configure notification for each occurrence, respectively configure throttling for the number of days (or number of hits for the particular notification) - like receive once, per each 10 computers with such software.

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ok but to create the tempate of the dynamic group, i have to use the filter "installed application" ?

because this report only the eset product, am i wrong ?

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  • ESET Staff

Nope, you can adjust the "ESET Remote Administrator Agent" policy, where in section "advanced settings" / "operating system" / "report non-ESET installed applications".

Then it will report also other applications.

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yep !

this works.

now i know which computers run rog antivirus, can i launch the UNINSTALL Third-party antivirus software task ? i hope this will not uninstall eset ?

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I would not recommend that. As that is basically a standard "AV Remover" feature, that is able to remove any installed antivirus software regardless the vendor (it is 3rd party library integration).

According to this KB article, it will also uninstall ESET: hxxp://support.eset.com/kb3527/#removable

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