V_T 0 Posted July 15, 2016 Share Posted July 15, 2016 Hello, I wish to use the Device Control feature to block all storage devices (SATA, USB or otherwise) from interacting with my computer (being read/written to), however I am having some issues. Firstly, if I go into Setup > Computer Protection > Device Control, then click the 'edit' link next to either rules or groups there is a populate button that is supposed to detect connected storage devices. This populate button opens up a new window for me, but the window is empty, the list does not actually populate. How might I fix this? Secondly, it is unclear to me how to properly achieve the task at hand; to block all storage devices except those I explicitly state are to be allowed. Any help would be much appreciated, thanks. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted July 15, 2016 ESET Moderators Share Posted July 15, 2016 I can't speak to the first issue (why Populate isn't, well, populating) but I am asking tech support. For now, we do have a KB article for the steps, if that helps: How do I block removable media in ESET Smart Security or ESET NOD32 Antivirus? Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted July 16, 2016 ESET Moderators Share Posted July 16, 2016 My QA tester reminded me that if you have just clicked "Integrate into system" that you need to do a computer restart before continuing. After doing the computer restart, the Populate did detect all connected devices on our test machine. Link to comment Share on other sites More sharing options...
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