ESET Staff MichalJ 434 Posted July 15, 2016 ESET Staff Share Posted July 15, 2016 (edited) I would like to inform you, that we have silently released ESET Remote Administrator 6.4. It is available in the download section on eset.com Please note, that the full global release will happen on Tuesday, July 19, 2016. Till then the repository is not available, meaning that you won´t be able to: Generate agent live installers Generate package installers of Agent / Endpoint Perform remote deployment task of ERA agent Perform component upgrade task from the previous version of ESET Remote Administrator (6.1.28+) Regards, Michal Edited July 15, 2016 by MichalJ Link to comment Share on other sites More sharing options...
ESET Insiders rekun 43 Posted July 15, 2016 ESET Insiders Share Posted July 15, 2016 Sounds great Do you have a changelog? Will we also see a new release for EFS? Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted July 15, 2016 ESET Moderators Share Posted July 15, 2016 @rekun, the "official" changelog (in quotes because it is possible that something could change between now and then) will posted to the Download page on Tuesday. Corresponding content (besides news releases) have already been published as well. For the ERA 6.4.29 changelog, new features, list of Known Issues, etc., see the following ESET Knowledgebase article: ESET Remote Administrator 6—FAQ / what's new? And yes, that's a GIF in the KB, get used to it because I'm going to start using a lot more in the KB... Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 16, 2016 Author ESET Staff Share Posted July 16, 2016 Hello Rekun, per my knowledge, release of ESET File Security is planned for late summer (end of August, beginning of September). AFAIK, also other Windows server products will be updated by then (Mail Security for Exchange) and SharePoint will be moved from Beta to GA. Link to comment Share on other sites More sharing options...
ESET Insiders rekun 43 Posted July 16, 2016 ESET Insiders Share Posted July 16, 2016 Hi Thanks it looks great Link to comment Share on other sites More sharing options...
Amel 0 Posted July 17, 2016 Share Posted July 17, 2016 Hii all We know planing to install Era which one you recommend to install 6.3 or 6.4 .. and how can i upgrade if there 6.x already installed .. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 18, 2016 Author ESET Staff Share Posted July 18, 2016 (edited) As soon as the repository for ERA 6.4 is finished, there is a very clear path to go - install ESET Remote Administrator 6.4. If you have any ERA already installed, you will be able to upgrade it, using " Remote Administrator Components Upgrade" task, that will update ERA Server, Webconsole and agents to the latest available version. You should target the task ideally to the group "all", or to any computers, that you actually want to upgrade ERA components on (ideally all of them). In case you have already Endpoints installed, and you want to upgrade them to the newest version, you can do that by the means of software installation task, targeting the computers with the Endpoints already installed. Edited July 18, 2016 by MichalJ Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted July 18, 2016 Share Posted July 18, 2016 As MichaelJ said in the first post at the top of this page: Till then the repository is not available, meaning that you won´t be able to: Generate agent live installers Generate package installers of Agent / Endpoint Perform remote deployment task of ERA agent Perform component upgrade task from the previous version of ESET Remote Administrator (6.1.28+) Link to comment Share on other sites More sharing options...
ESET Insiders amityservice 0 Posted July 18, 2016 ESET Insiders Share Posted July 18, 2016 ok sir Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 18, 2016 Author ESET Staff Share Posted July 18, 2016 Please note, that repository for ESET Remote Administrator 6.4 has been enabled. Link to comment Share on other sites More sharing options...
comunic 4 Posted July 18, 2016 Share Posted July 18, 2016 hi all ! I have successfuly updated my ERA to 6.4 throught era task. i have several questions : - is there any interest to update all computers agents' 6.3 to 6.4 ? - is there a way to silently install the generated all ine one package ? - is this news release will finally show the public ip of remote computers ? thanks ! Link to comment Share on other sites More sharing options...
ESET Insiders rekun 43 Posted July 19, 2016 ESET Insiders Share Posted July 19, 2016 I would also like to know if there is any command line options for installing the bundled installer silent? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted July 19, 2016 ESET Staff Share Posted July 19, 2016 I would also like to know if there is any command line options for installing the bundled installer silent? It should be parameter --silent and also --avr-disable may be interesting as it disables AVRemover. Link to comment Share on other sites More sharing options...
macros 1 Posted July 19, 2016 Share Posted July 19, 2016 hello, i try to create all in one insataller. but more than hour there's no download progess. is there any chance to create from offline installer files? thank you. Link to comment Share on other sites More sharing options...
ESET Insiders amityservice 0 Posted July 19, 2016 ESET Insiders Share Posted July 19, 2016 is there any chance to create from offline installer files? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 19, 2016 Author ESET Staff Share Posted July 19, 2016 @ Comunic Upgrade of ERA agents is generally recommended due to performance optimizations and stability fixes of the new 6.4 version. However, it is safe to use 6.3 agent with 6.4 server as well. Besides the commands listed above, we are working on a standalone deployment tool, that will allow remote push deployment of the package installers.. This will be released either together with ERA 6.5 or sooner. This will be changed to ERA 6.5 (December 2016). @Macros It is not possible to create from offline installer files. Your ERA server has to have access to ESET Repository. Please make sure, you have selected the right installers. Link to comment Share on other sites More sharing options...
ESET Insiders BDeep 7 Posted July 19, 2016 ESET Insiders Share Posted July 19, 2016 Wow! Updated to ERA 6.4 today as well as my fleet of global ESET servers .What a difference. Night and day from the issues I was having. Just a note: Local Cache Servers seem to not like the update. Everything else is smooth sailing. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted July 19, 2016 ESET Staff Share Posted July 19, 2016 (edited) Just a note: Local Cache Servers seem to not like the update. Everything else is smooth sailing. This is most probably related to ERA 6.4.29 known issue described in KB5949 stating: Using the ESET Remote Administrator Agent Component Upgrade task with ESET Shared Local Cache (ESLC) and ESET Virtualization Security (EVS) will upgrade the ERA Agent but the appliance will stop working and the Computer Details (in ERA Web Console) will show a red Malfunction status (“Product is installed but it is not running”). Solution: Do not upgrade ERA Agent in ESLC and EVS until the upcoming service release of ELSC and EVS and then replace the entire appliance. Edited July 19, 2016 by MartinK Link to comment Share on other sites More sharing options...
comunic 4 Posted July 19, 2016 Share Posted July 19, 2016 hi, just trying the installation with bundled agent/EEA, this working great, in the specified group etc.. But, we always facing the same problem : computers joining era from a location outside the ERA LAN is named with the reverse dns of the connexion (ex : LFbn-1-7946-152.w90-1-563.abo.wanadoo.fr in France) The server task for renaming computers is only applied to the lost and found group, and i don't want to run it on all the ERA members because some computers are manually renamed. Any workarround ? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted July 19, 2016 ESET Staff Share Posted July 19, 2016 But, we always facing the same problem : computers joining era from a location outside the ERA LAN is named with the reverse dns of the connexion (ex : LFbn-1-7946-152.w90-1-563.abo.wanadoo.fr in France) Is this first (clean) installation of AGENT 6.4? New AGENT should send it's FQDN during first connection to 6.4 SERVER and this name should be used as computer name when created in Lost&Found group (or group you selected) - but this will work only for the first connection, so removing computer won't help. Link to comment Share on other sites More sharing options...
macros 1 Posted July 20, 2016 Share Posted July 20, 2016 (edited) @ Comunic Upgrade of ERA agents is generally recommended due to performance optimizations and stability fixes of the new 6.4 version. However, it is safe to use 6.3 agent with 6.4 server as well. Besides the commands listed above, we are working on a standalone deployment tool, that will allow remote push deployment of the package installers.. This will be released either together with ERA 6.5 or sooner. This will be changed to ERA 6.5 (December 2016). @Macros It is not possible to create from offline installer files. Your ERA server has to have access to ESET Repository. Please make sure, you have selected the right installers. access to repository is ok, select right installers. but still, cant download installer. Edited July 20, 2016 by macros Link to comment Share on other sites More sharing options...
msaeed 0 Posted July 20, 2016 Share Posted July 20, 2016 I cannot create all in one installer. Always getting the below message. Link to comment Share on other sites More sharing options...
ESET Insiders amityservice 0 Posted July 20, 2016 ESET Insiders Share Posted July 20, 2016 eset era 6.4, its required internet or proxy for client activation Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 20, 2016 Author ESET Staff Share Posted July 20, 2016 I cannot create all in one installer. Always getting the below message. Hello, we have identified a bug, where on slower internet connection it might fail, due to hard-coded timeout set to 120 seconds. Meaning, if your internet connectivity is not fast enough to download the agent & endpoint installers in time below 2 minutes (approx 150 MBs in total), it would fail to generate the installers. We are investigating the quickest / safest way how to fix the issue. We will let you know, once decision has been made. Link to comment Share on other sites More sharing options...
comunic 4 Posted July 21, 2016 Share Posted July 21, 2016 But, we always facing the same problem : computers joining era from a location outside the ERA LAN is named with the reverse dns of the connexion (ex : LFbn-1-7946-152.w90-1-563.abo.wanadoo.fr in France) Is this first (clean) installation of AGENT 6.4? New AGENT should send it's FQDN during first connection to 6.4 SERVER and this name should be used as computer name when created in Lost&Found group (or group you selected) - but this will work only for the first connection, so removing computer won't help. Unfortunatly, this is not always working like that, cf attachement : Link to comment Share on other sites More sharing options...
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