chetankb1 1 Posted July 5, 2016 Share Posted July 5, 2016 Hi, I have installed ESET File Security for Linux (v4.5) on Cent OS 5.5. I am getting below error message while importing the license file. /opt/eset/esets/sbin/esets_lic --import /tmp/ESET_File_Security_for_Linux_10_BT_NIL_NC_EAV-30294978.lic error[327b0000]: Cannot import license /tmp/ESET_File_Security_for_Linux_10_BT_NIL_NC_EAV-30294978.lic: Invalid signature Please help in this matter ASAP. Link to post Share on other sites
Administrators Marcos 3,593 Posted July 5, 2016 Administrators Share Posted July 5, 2016 In case it's a license key that was generated a long time ago, I'd suggest getting your license email re-sent and using the current license key. Link to post Share on other sites
chetankb1 1 Posted July 15, 2016 Author Share Posted July 15, 2016 Hi, We have tried by regenerating the new license file as well, it gives the same error message. Is their anything else I am supposed to do? Please HELP! Link to post Share on other sites
ESET Staff MichalJ 381 Posted July 15, 2016 ESET Staff Share Posted July 15, 2016 What I would suggest is to: - Login to ESET License Administrator with your license key & ELA password (if you do not have your license key, please convert it using the ESET License Administrator conversion page: https://ela.eset.com/LicenseOwner/Converter, you will need your ESET license Username & Password for that. - Download the license file from there - by clicking the download icon for the license file, opening a dialog and downloading (name of the file should be like the one in the attachment). Link to post Share on other sites
chetankb1 1 Posted July 15, 2016 Author Share Posted July 15, 2016 Hi, I have done the same - like downloaded the file from ESET License Administrator (I have downloaded the Legacy file). Link to post Share on other sites
ESET Staff MichalJ 381 Posted July 15, 2016 ESET Staff Share Posted July 15, 2016 Have you anyhow modified the file? Opened it / saved it as? Because the license filename is not a standard one. Link to post Share on other sites
chetankb1 1 Posted July 15, 2016 Author Share Posted July 15, 2016 No! We haven't changed anything. This time I have tried with "ESET_File_Security_for_Linux" this file name. (Note - Error changes accordingly). I haven't given the error message this time. Link to post Share on other sites
ESET Staff Matus 14 Posted July 18, 2016 ESET Staff Share Posted July 18, 2016 Hi, we've tried to import your license and it went without any problem. Please try to use sudo prefix and also check MD5 (command: md5sum <filename>) to see, whether it was downloaded properly. It should end with *214c Thank you. Link to post Share on other sites
ESET Staff MartinK 332 Posted July 20, 2016 ESET Staff Share Posted July 20, 2016 No! We haven't changed anything. This time I have tried with "ESET_File_Security_for_Linux" this file name. (Note - Error changes accordingly). I haven't given the error message this time. Just a shot in the dark: Is date on this machine correctly set? Especially year? Link to post Share on other sites
tapacwm 0 Posted November 21, 2016 Share Posted November 21, 2016 I got the above problem too, EsetSuSE12:/opt/eset/esets/sbin # ./esets_lic ERA-Endpoint.lic error[61120000]: ERA-Endpoint.lic: Invalid signature EsetSuSE12:/opt/eset/esets/sbin # sudo md5sum ERA-Endpoint.lic 3bedbb41bef701c12e929b5ac488e454 ERA-Endpoint.lic EsetSuSE12:/opt/eset/esets/sbin # Link to post Share on other sites
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