jinlei801011 2 Posted June 19, 2016 Share Posted June 19, 2016 (edited) Hi All, I am unable to start Apache Tomcat 7.0.67 in services.msc. I am running Windows Server 2012 Standard, Java 8 update 91 32bit, ESET ERA 6.3.136.0. Tomcat log and Java Options are attached. Tomcat Log: [2016-06-18 15:48:52] [info] [ 8020] Commons Daemon procrun (1.0.15.0 64-bit) started[2016-06-18 15:48:52] [info] [ 8020] Debugging 'Tomcat7' service...[2016-06-18 15:48:52] [info] [ 8020] Starting service...[2016-06-18 15:48:52] [error] [ 8020] Failed creating java[2016-06-18 15:48:52] [error] [ 8020] ServiceStart returned 1[2016-06-18 15:48:52] [info] [ 8020] Debug service finished with exit code 1[2016-06-18 15:48:52] [error] [ 8020] Commons Daemon procrun failed with exit value: 3 (Failed to run service as console application)[2016-06-18 15:50:36] [info] [ 6336] Commons Daemon procrun (1.0.15.0 64-bit) started[2016-06-18 15:50:36] [info] [ 6336] Running 'Tomcat7' Service...[2016-06-18 15:50:36] [error] [ 6336] StartServiceCtrlDispatcher for 'Tomcat7' failed[2016-06-18 15:50:36] [error] [ 6336] The service process could not connect to the service controller.[2016-06-18 15:50:36] [error] [ 6336] Commons Daemon procrun failed with exit value: 4 (Failed to run service)[2016-06-18 15:50:36] [error] [ 6336] The service process could not connect to the service controller. JavaOptions: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat 7.0-Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 7.0-Djava.endorsed.dirs=C:\Program Files\Apache Software Foundation\Tomcat 7.0\endorsed-Djava.io.tmpdir=C:\Program Files\Apache Software Foundation\Tomcat 7.0\temp-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager-Djava.util.logging.config.file=C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\logging.properties Thanks Edited June 19, 2016 by jinlei801011 Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted June 19, 2016 ESET Staff Share Posted June 19, 2016 Is there any specific reason you are using 32bit Java JRE as tomcat/system seems to be 64bit? We cannot be sure from provided logs, but it seems there is problem with running Java and it may be problem with 32<->64 mismatch. I would also check PATH environment variable for user account that is used by service to be sure Java is accessible. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted June 20, 2016 Share Posted June 20, 2016 go to: >> c:\programfiles(x86)\Apache Software Foundation\Tomcat 7.0\bin and then click on "Tomcat7w" exe then click on the JAVA tab and then check box "Use default" now start the Tomcat service Link to comment Share on other sites More sharing options...
ESET Staff Nubian 16 Posted June 22, 2016 ESET Staff Share Posted June 22, 2016 Additional question: Tomcat has been previously working? or, the error has occured after Tomcat/java upgrade? Illustrated instructions of message from tmuster2k: hxxp://support.eset.com/kb5550/ Link to comment Share on other sites More sharing options...
adeleon 0 Posted June 22, 2016 Share Posted June 22, 2016 This issue happened me caused by an update of Java.I had to uninstall Java and reinstall using a previous version (for example a version when I installed) Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted June 22, 2016 Share Posted June 22, 2016 Additional question: Tomcat has been previously working? or, the error has occured after Tomcat/java upgrade? Illustrated instructions of message from tmuster2k: hxxp://support.eset.com/kb5550/ Likely after a Java Update. Link to comment Share on other sites More sharing options...
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