katbert 3 Posted June 17, 2016 Share Posted June 17, 2016 In Eset MailSecrity 6.3.1005.2 I created rule to qarantine messages with *.js attachment (transport protection) But can't resore messages from Mail Quarantine tab: after press Restore button, message drop again to qarantine Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 17, 2016 Administrators Share Posted June 17, 2016 This is normal and expected. You must create a rule or temporarily disable the existing one to prevent it from being applied after restoring the mail from quarantine. Link to comment Share on other sites More sharing options...
katbert 3 Posted June 17, 2016 Author Share Posted June 17, 2016 This is normal and expected. You must create a rule... Which rule? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 17, 2016 Administrators Share Posted June 17, 2016 Which rule? The rule that moved the email to quarantine. You wrote "I created rule to qarantine messages with *.js attachment"". Link to comment Share on other sites More sharing options...
katbert 3 Posted June 17, 2016 Author Share Posted June 17, 2016 Rule already exist and work. Temporarily disable it is only one way to restore some messages from quarantine? Link to comment Share on other sites More sharing options...
ESET Staff Solution filips 44 Posted June 29, 2016 ESET Staff Solution Share Posted June 29, 2016 Returning of the message to quarantine after "Release" is caused by the fact that the rule still applies (e.g. subject still contains some forbidden words). To avoid repeated quarantining you can:1. add "Internal message" "False" condition - rule will be applied to external messages only (the message is released using pickup directory - will be marked as internal and the rule will not hit again)OR1. add "Message headers" "does not contain" "X-ESET-Rules: myrule" condition2. add "Add header field" "X-ESET-Rules: myrule" action-> when the rule is applied, it will add "X-ESET-Rules: myrule" header to the message - and it will not hit again for messages that have such header (when releasing) Link to comment Share on other sites More sharing options...
katbert 3 Posted June 30, 2016 Author Share Posted June 30, 2016 Great idea! Thanks! Link to comment Share on other sites More sharing options...
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