jhaninger 0 Posted May 29, 2016 Share Posted May 29, 2016 I have tried everything listed to activate HIPS several times and nothing works. I set HIPS as active and I exit the program and the RED #1 shows up in the Setup again and in Advanced shows HIPS is non-functional again. I have Windows 7 Ultimate 64 bit. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,910 Posted May 30, 2016 Administrators Share Posted May 30, 2016 Please post the output of the following commands (must be run with administrator privileges): sc query ehdrv sc qc ehdrv ver Link to comment Share on other sites More sharing options...
jhaninger 0 Posted May 30, 2016 Author Share Posted May 30, 2016 Here are the results: Attached file. Link to comment Share on other sites More sharing options...
jhaninger 0 Posted June 6, 2016 Author Share Posted June 6, 2016 I've given you the responses to the query. What do I do next? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,910 Posted June 7, 2016 Administrators Share Posted June 7, 2016 Please supply me with: - the output from ESET Log Collector (see hxxp://support.eset.com/kb3466/) - the output from LoadOrder (https://technet.microsoft.com/en-us/sysinternals/loadorder.aspx) Link to comment Share on other sites More sharing options...
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