ayman_hamido 0 Posted May 26, 2016 Share Posted May 26, 2016 My virus signature stuck at 13544. Even though right now the Update Info show that the latest is 13548. I tried to download it manually but it said that my virus database is up to date. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,920 Posted May 26, 2016 Administrators Share Posted May 26, 2016 Please collect logs using ESET Log Collector as per the instructions at hxxp://support.eset.com/kb3466/ and pm me the output. I'd need to check your license and ESET's configuration. Link to comment Share on other sites More sharing options...
ayman_hamido 0 Posted May 26, 2016 Author Share Posted May 26, 2016 The current signature is 13548 but my program is showing 13544 and is stating "up to date" when I try to update Link to comment Share on other sites More sharing options...
Philipvb 0 Posted May 12, 2017 Share Posted May 12, 2017 Hi, I have the same problem - I am running ESET Smart Security 10.1.204.0 The last Virus signature update was on 1 May 2017. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,920 Posted May 12, 2017 Administrators Share Posted May 12, 2017 Did you upgrade from v9 or you performed a clean install of v10? If you've upgraded to v10, uninstall it and install it from scratch to make sure that a proper upgrade group is written to the registry. Link to comment Share on other sites More sharing options...
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