scottls59901 1 Posted May 21, 2016 Share Posted May 21, 2016 1. I have both an unused 3u ESS2013 & 3u ESS2014 boxed licenses purchased from another vendor- Can I use either of these to upgrade my v8 license that will expire 6/17/2016? 2. If I enter the new code now, will my new code extend from 6/17/2016, or from date entered?- Is there some way to enter the new code to do this "extended", so my protection will be uninterrupted? Link to comment Share on other sites More sharing options...
TomFace 539 Posted May 22, 2016 Share Posted May 22, 2016 (edited) You should be able to use the unopened box. If I recall, because it is a boxed license, you would loose time (cannot extend your current license) because the system would view it as a "new" license. So you can use the new license on or slightly before you current expiration date. Here is your previous post: https://forum.eset.com/topic/4890-13-days-notice/?p=29192 and some additional information: https://forum.eset.com/topic/3325-when-is-a-license-deemed-active-and-count-down-begins/?hl=boxed#entry20016 hxxp://support.eset.com/kb2393/#question8 https://forum.eset.com/topic/3690-buying-nod32-on-sale-a-year-before-current-license-expires/?hl=boxed#entry21479 Edited May 22, 2016 by TomFace Link to comment Share on other sites More sharing options...
Administrators Marcos 5,286 Posted May 22, 2016 Administrators Share Posted May 22, 2016 I'd suggest contacting ESET LLC and explaining them the situation. It may vary from country to country I'd say. Link to comment Share on other sites More sharing options...
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