Bad Link to Update Server

[tlamonakis 0]

This morning I came in to find both of my ERACs, one in the USA, one in China unable to link with any of my clients. The errors within the event log are:

 

Column Name    Value
Primary Server    **-**-***-av01
Date Received    2016-05-17 12:14:59
Date Occurred    2016-05-17 12:12:23
Level              Critical Warning
Plugin    Update module
Event    Bad link to update server.
User    NT AUTHORITY\SYSTEM
 

No changes have been made to the network, the servers, the ESXi host they are both on. I have rebooted them both to no avail. Plugin Name is Update module. I have no insight into why BOTH of these servers would stop meeting out updates at the same time.

 

i have spoken to the network team here - nothing has changed, but I still find it odd that they both went offline at the same time. I would assume that would point to something internal to the network, or port issue. I cant ping the update mirror address anymore - but I can ping the server itself.i was thinking maybe something along the lines of DNS?

 

Anyone else ever have an issue like this and if so - how did they resolve it?

 

Thanks All.

 

Ted

[Marcos 4,931]

What server do you have set in the update setup? If you use dual update profiles, post both the primary and secondary one.