21jags 0 Posted May 13, 2016 Share Posted May 13, 2016 Hi all, Hi i'm not able to open ERA web console(ERA 6.3)(Web console page is not displayed). The issue seems to be appache tomcat. Followed the different solution but didn't worked for me. All related services running properly. Updated the java still facing the same issue. I have attached all log related appache Tomcat. appachelogs.rar Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted May 13, 2016 ESET Staff Share Posted May 13, 2016 There does not seems to be any problem in trace logs. Does opening tomcat root (hxxp://x.y.x.w:8080/) works? Could you check whether port 8080 is opened for incoming connection? Please check also link hxxp://x.y.x.w:8080/era/webconsole/ whether it works. Also re-deployment of era.war may help (erasing webapps/era/ directory) Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted May 13, 2016 ESET Moderators Share Posted May 13, 2016 Hi all, Hi i'm not able to open ERA web console(ERA 6.3)(Web console page is not displayed). The issue seems to be appache tomcat. Followed the different solution but didn't worked for me. All related services running properly. Updated the java still facing the same issue. I have attached all log related appache Tomcat. You have followed the instructions in hxxp://support.eset.com/kb5678/? Link to comment Share on other sites More sharing options...
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