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Can't open client on desktop


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We are running v6.3 for a month and suddenly today multiple clients can't open up eset on their desktops.  Some can as usual and others can't.  Click or rt click to open up the client does nothing..  The client is updated and current.  You can mouse over the icon and it shows ver, but clicking does nothing.  Any ideas?

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Are you able to open gui via the Start menu? Does the issue persists after a computer restart?

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