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Agent remote installation error


andy17d
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You have probably tried to open the info.meta file in your browser and the file is accessible, right?
 

This error code indicates that you use a proxy server (or Apache HTTP Proxy) for connection to ERA Repository. Is your proxy service working/running?

 

In case you are a customer from North America, you should follow:
hxxp://support.eset.com/kb5667/

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That's right. I'm using Apache HTTP Proxy.

The computer on which the error is outside the corporate network.

I've set a policy, which enable the option to download updates from the main server ESET if the proxy server is unavailable.

Edited by andy17d
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It is working now. It turned out that apart from setting a proxy for the EEA, it was necessary to additionally set up a proxy for the agent (and more specifically, to Agnet not use a proxy, if it is outside the corporate network).

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