ERA 6.3 components downgraded after update

[BDeep 7]

In preparation for the Macintosh 6.2 release, I set my ERA 6.3 server to pre-release updates then ran a task "Remote Administrator Components Upgrade".

In doing so, my modules were downgraded. Changing back to regular updates and re-running the task does not upgrade.

ESET Remote Administrator (Server), Version 6.3.148.0
ESET Remote Administrator (Web Console), Version 6.3.114.0

 

Pre-task run:

Installed Components:

Update module    1062 (20151228)
Translation support module    1479 (20160422)
Configuration module    1277.6 (20160413)
SysInspector module    1257 (20151113)

 

Post-task run:

Installed Components:

Update module    1060 (20150617)
Translation support module    1434 (20151203)
Configuration module    1238B (20151204)
SysInspector module    1257 (20151113)

 

 

Edited May 6, 2016 by BDeep

[MartinK 384]

Running remote administrator components upgrade replaced modules with version available in installer package as it either runs upgrade, or repairs ERA products - so this is expected behavior.

Regarding current version of configuration module, version 1277.6 is rolled out these days, and there may be some download limitation applied (i.e. not all users are getting newest version at the same time). I would wait few days, and possibly check whether there are no related errors in trace.log in case it won't update.

Edited May 6, 2016 by MartinK

[BDeep 7]

Running remote administrator components upgrade replaced modules with version available in installer package as it either runs upgrade, or repairs ERA products - so this is expected behavior.

Regarding current version of configuration module, version 1277.6 is rolled out these days, and there may be some download limitation applied (i.e. not all users are getting newest version at the same time). I would wait few days, and possibly check whether there are no related errors in trace.log in case it won't update.

 

Anything I need to do manually to upgrade or will the components upgrade themselves?

[MartinK 384]

 

Running remote administrator components upgrade replaced modules with version available in installer package as it either runs upgrade, or repairs ERA products - so this is expected behavior.

Regarding current version of configuration module, version 1277.6 is rolled out these days, and there may be some download limitation applied (i.e. not all users are getting newest version at the same time). I would wait few days, and possibly check whether there are no related errors in trace.log in case it won't update.

 

Anything I need to do manually to upgrade or will the components upgrade themselves?

 

In default configuration, modules upgrade attempt will be made every 6 hours and most probably also when related configuration changes (i.e. changing regular to pre-release may force update attempt).