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Problem in installing/creating new instance for Microsoft SQL (ERA Installation)


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Hi all,


I am trying to install ERA Server on Windows Server 2008 R2 Enterprise edition. Their is a problem in installing/creating new instance for Microsoft SQL Server 2008 R2.


Domain controller is running on the same system along with Microsoft SQL Server 2005, 2008 & 2008 R2.


Please find the attachments for the same.


Also I am not able to run the SQL Server Configuration Manager. I have already tried these steps https://support.microsoft.com/en-in/kb/956013


Please help further.


Thanks in advance.




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Dear all,


In the same system SQL Server 2008 is already installed and I can manage it using Microsoft SQL Server Management Studio with windows Authentication.


So how do I create database (instance)  and connect it to the ERA Server using existing SQL Server.


I have tried, please find attachment.


Please HELP!!



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  • Former ESET Employees

I think it requires SQL Server 2008 R2. If it's possible I'd recommend you to install SQL Server 2014. Follow the instructions hxxp://support.eset.com/kb3671/


Be careful. If you are installing 2 different versions on same machine: https://msdn.microsoft.com/en-us/library/ms143694.aspx

You should be careful, another SQL Server can interfere with applications already using the 2008 SQL Server. Backup your data before major changes like this.


I recommend you to install on some clean system, Setup.exe will install SQL Server without user interaction a and set it up for ERA packages.

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Now I have installed SQL Server 2008 R2, but I am not able to open SQL Server Configuration Manager. Please find the attached error message. 


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  • ESET Staff

Hi, chetankb1, did you migrate your databases to 2008 R2 or installed it along side other ms sql? I think if you already have unsupported version of ms sql it is better to use mysql with ERA.

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