agibson684 0 Posted May 4, 2016 Share Posted May 4, 2016 Hello, I'm just wondering if someone can help me get the correct settings and exclusions in place so that SAS 9.4 can function correctly for our end users. We have about a dozen users who use it. We're using version 6.3.2016.0 of the ESET Endpoint Antivirus client on Windows 7 Enterprise x64 with a current set of Windows Updates applied. Here's a link to what SAS recommends and here are the exclusions I've got entered in.... hxxp://support.sas.com/kb/44/390.html Exclusions in place... *.scr *.sd7 *.sc7 *.sas7b??? *.lck *.sd2 *.sc2 *.SPDS *.sas* *.utl %userprofile%\AppData\Local\Temp\SAS Temporary Files\* %userprofile%\AppData\Roaming\SAS\* %programfiles%\SASHome\* C:\SAS_64\* C:\SASV9\* In addition to all of this, I've got Enable detection of potentially unwanted applications OFF Enable detection of potentially unsafe applications OFF Enable detection of suspicious applications OFF Enable Anti-Stealth technology OFF & Under the "Real-time file system protection" area under ANTIVIRUS I have Advanced heuristics/DNA/Smart signatures OFF as well as High sensitivity heuristics OFF. I'm just trying to find a happy medium at this point. I don't really know what to try anymore. Attached is a capture of the errors our end users get. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted May 5, 2016 ESET Staff Share Posted May 5, 2016 Hi You should wait for some of the moderators or technical experts, or contact your local ESET Support. With the right exclusions you shouldn't have to deactivate those security protections. I think you can check the exclusions by downloading "Eicar" file to that folders, with disable first the http scan. Link to comment Share on other sites More sharing options...
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