Snackbarr 0 Posted May 4, 2016 Share Posted May 4, 2016 I have just built a new desktop within the last couple of weeks, and most of it has gone without a hitch. However, there are a couple of programs that cannot seem to connect with authentication websites respective to them. My primary example is War Thunder, an online game. It will not allow it to connect to the server, despite the fact that the ports required are open and it is on the "excluded applications" list in "Web and Email", as well as being allowed to connect both ways through the firewall. I tried to troubleshoot through windows "incoming connections," and it says there are "one or more network protocols are missing on this computer." I promptly tried to "repair as administrator," which seemed successful, but it continues to show up immediately as a problem. I don't know if this is a Windows 10 problem, an ESET problem, or just difficulties in compatibility. I currently have ESET Smart Security 9 and loaded drivers from my MSI Intel Motherboard's disc. Thanks to anyone who can help. Kind Regards. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted May 5, 2016 Administrators Share Posted May 5, 2016 Does temporarily disabling the firewall or protocol filtering in the advanced setup make a difference? Link to comment Share on other sites More sharing options...
Snackbarr 0 Posted May 5, 2016 Author Share Posted May 5, 2016 Does temporarily disabling the firewall or protocol filtering in the advanced setup make a difference? I temp disabled the firewall, and that had no results. When the Protocol Filtering was disabled, I was able to log in properly. I have already excluded the applications suffering from the problem, but I have done nothing with excluding IPs. What can I do to allow certain programs through it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted May 6, 2016 Administrators Share Posted May 6, 2016 Does the issue persist after switching to pre-release updates in the advanced update setup and running an update? Could you provide us with step-by-step instructions how to reproduce the issue? Link to comment Share on other sites More sharing options...
Snackbarr 0 Posted May 7, 2016 Author Share Posted May 7, 2016 (edited) The issue does persist. If you could explain exactly what information you need from me, I will supply it to the best of my ability. I am not sure how or what info you would need to reproduce the issue, so an explanation would be handy for my assistance. Edited May 7, 2016 by Snackbarr Link to comment Share on other sites More sharing options...
Solution Snackbarr 0 Posted May 10, 2016 Author Solution Share Posted May 10, 2016 Does the issue persist after switching to pre-release updates in the advanced update setup and running an update? Could you provide us with step-by-step instructions how to reproduce the issue? What exactly do you need in said "Step-by-step instructions"? Do you need to know my current ESET settings and the application that I am attempting to run? I need clarification in order to give accurate information. Link to comment Share on other sites More sharing options...
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