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NOD32 7.0.104.0 not updating automatically


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the problem i had with V6.0.308.1 is back

 

see hxxp://www.wilderssecurity.com/showthread.php?p=2206656#post2206656

 

I don't have any problems with V6.0.316.1

 

V7  updates fine when i do it manually

 

But the next day when i start up the pc i see this error again

 

Hope you can fix this for V7 

 

 

 

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If you connect to the Internet via wi-fi or DSL, it may take more time until an Internet connection is established. Does v7 update automatically after an hour when the program attempts to update next time?

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Does clear update cache help ?

 

Also does this only happen on startup - automatic update ?

Or as Marcos asked, every single hour ?

If you can catch an exact time of when the update starts.

You can check event viewer and see possible if there is something going on at the same time.

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  • 2 weeks later...

after an hour it updates fine.

But next day when you start up the computer you see this error again

NOD32 immediately checks for an update before DNS is resolved. NOD32 recognises it can't update so flags up a problem

Same thing that happend with the first version of Version 6 (6.0.308.1)

They have fix it for this version in version 6.0.314.2 and later versions of 6

So let them know this so they can fix it  when the final version of 7 comes out

 

Going back to  V6.0.316.1

Works perfect

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  • 2 weeks later...

It makes me wonder if Delayed start would work or if it would be a security risk...  *referring to services

Of course due to strong permissions and security the normal user cannot change the service to delayed start. Which would put it 2min starting after the last service started successfully.

I know through registry you can change that 2min to shorter, but that window of opportunity would be bad.

 

Will be neat to see how they handle this issue.

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I have not the exact same problem but: As i remember ESS updates his Signatures after every reboot or coldstart IF there are new Signatures. The Taskplaner shows that the Task has been running, but it did not update the Signatures. There is no Error in the Logfiles. I double checked if there are available updates @ hxxp://www.virusradar.com/en/update/info/. However, the manual update works and the regular updates every 60 Minutes works too. But if i use my computer every day for lets say 45minutes, ESS will never update automatically. I'm not on a dial up connection, I have Internets via Cable. ESS Version: 7.0.207.5

 

Again: As i remember this worked automatically on bootup in V6.

 

EDIT:

 

I use Windows 8 64bit. My wife uses Windows 7 64bit with the same Version of ESS and i forgot to mention: Her updates are working without any flaws.

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  • 3 weeks later...

Installing the final didn't fix anything

What's the point of testing out a beta if they can't fix it in the final anyway

 

Going back to V6.0.316.1

Works perfect

 

OS: Win 8.1 Enterprise x64

HDD: Samsung 840 SSD 250GB

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  • 8 months later...

Waw we have an update

Still not fixed i see

What a joke

Why the hell can't they fix it

They have fixed it for V6 but for V7 it's to difficult

 

Let's go back to V6.0.316.1

Works perfect !!

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AFAIK, There are not a lot of users reporting about this problem, in the forum anyway. But if ESET can't reproduce an issue/problem in-house then it's a good idea to work with them by sending in logs. Just a suggestion if you haven't done that already of course.

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  • 2 weeks later...
  • ESET Insiders

I have the same update issue when I first sign in; I'd estimate the error occurs 50% of the time with Windows 8.1 Pro (x64) and ESS 7.0.317.4

 

To be honest, I just presumed it was a Windows 8.1 issue as ESS updates fine at start-up with Windows 7 installed.

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  • 3 months later...

Still not fixed for the final of version 8

 

They should build in a delay for checking updates and the problem will be solved

 

I had the same problem with the first version of 6 but the have fixed it

 

But they can't fixed it for version 7 and also not for the new one 8.0.301.0

 

SAD

 

Back to Version 6.0.316.1

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I have the same update issue when I first sign in; I'd estimate the error occurs 50% of the time with Windows 8.1 Pro (x64) and ESS 7.0.317.4

 

To be honest, I just presumed it was a Windows 8.1 issue as ESS updates fine at start-up with Windows 7 installed.

 

Win 8.1 starts up faster then Win 7 also

I don't use win 7 anymore

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