Piotrek 1 Posted April 30, 2016 Share Posted April 30, 2016 (edited) In this topic Marcos wrote: ''Anyways, we're going to upgrade v8 users to v9 some time soon so if you were having some issues with it that hindered you from upgrade let us know.'' https://forum.eset.com/topic/8152-how-do-i-use-a-new-license-on-v8/ Automatic update for v8 users? In my opinion this is not good idea.... One months ago I tried install v9 and... I back to the v8. Why? Because with v9 my system starts 4 minutes! In ''event log'' i see slow down system startup by ekrn.exe (Eset Service). V9 is the first version, who have this problem. In the past, v5, v6, v7,v8 worked perfectly for me and system starts normaly. . Windows 7 64bit. Edited April 30, 2016 by Piotrek Link to comment Share on other sites More sharing options...
Administrators Marcos 5,073 Posted April 30, 2016 Administrators Share Posted April 30, 2016 Could you please create a Process Monitor boot log when v9 is installed? It's not necessarily ESET's fault if you are having issues. For instance, we know that some 3rd party software interferes with v9 on Windows 8.1+ systems and the vendor is currently attempting to pinpoint the cause. When a user encounters an issue, we strongly recommend contacting ESET's customer care as installing an older version of the product should always be used only as the last resort. Link to comment Share on other sites More sharing options...
Piotrek 1 Posted April 30, 2016 Author Share Posted April 30, 2016 (edited) At this moment i have v8 instaled. In system ''event log'' i see ekrn.exe from v9 delays the start of the system ... From system Event Log - Diagnostics-Performance (in polish): 24.03.2016 Nazwa pliku : ekrn.exe Przyjazna nazwa : ESET Service Wersja : 9.0.374.0 Całkowity czas : 113571ms -------------------------------------------------------!!!!!!!!!! Czas obniż. wydajności : 106071ms ----------------------------------------------------!!!!!!!!!!! Godzina zdarzenia (UTC) : 2016-03-24T17:08:09.656000300Z Nazwa pliku : ekrn.exe Przyjazna nazwa : ESET Service Wersja : 9.0.374.0 Całkowity czas : 102392ms -------------------------------------------------------!!!!!!!!!! Czas obniż. wydajności : 93892ms ----------------------------------------------------!!!!!!!!!!! Godzina zdarzenia (UTC) : 2016-03-24T16:45:31.656000300Z When I got back to the old version (v8), everything is back to normal........ Edited April 30, 2016 by Piotrek Link to comment Share on other sites More sharing options...
TomFace 539 Posted May 1, 2016 Share Posted May 1, 2016 (edited) I understand wanting to have users use the latest version of the product. But as it stands right now, users can download v7-v9 with out any issue. I do not think it's a good idea to upgrade users to the latest version without their consent. I myself have been between v8, v9 and v10. I like v8 the best, but I am also open to working with the latest version. I have had long boot times with v9. Version 8 boot time 40 seconds vs. v9 4m 40s. It is hit and miss-now with v9 my boot time are about 1m. It's just my opinion (my 2 cents if you will)......but I don't think ESET should mirror Microsoft and their asinine attempts to get everyone on W10. Edited May 1, 2016 by TomFace Link to comment Share on other sites More sharing options...
DrTeeth 5 Posted May 11, 2016 Share Posted May 11, 2016 I have never got anything to auto upgrade as I manage to find upgrades well defore they are released on the update system within the program. Link to comment Share on other sites More sharing options...
chrcoluk 2 Posted May 13, 2016 Share Posted May 13, 2016 I concur, eset hasnt done this behaviour in the past, I strongly suggest to not force v8 users to upgrade. Link to comment Share on other sites More sharing options...
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