Jump to content
Peter Randziak

Eset Internet Security and Eset Nod32 Antivirus 10 Beta is available

Recommended Posts

Hello,

 

in case you are not able to upgrade to the new version (it notifies you, but nothings happen after clicking on the upgrade button) please

 

1. take Procdump from ekrn right after the issue manifests (download Procdump tool from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspxrun cmd as an administrator and run procdump -ma ekrn)

2. collect logs by means of ESET log collector as described here: hxxp://support.eset.sk/kb3466/?viewlocale=en_US

 

Pack these two logs, upload them to a safe location and send me a download link with reference to this forum topic, we will check it.

 

Thank you, P.R.

Share this post


Link to post
Share on other sites

Hello,

 

in case you are not able to upgrade to the new version (it notifies you, but nothings happen after clicking on the upgrade button) please

 

1. take Procdump from ekrn right after the issue manifests (download Procdump tool from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspxrun cmd as an administrator and run procdump -ma ekrn)

2. collect logs by means of ESET log collector as described here: hxxp://support.eset.sk/kb3466/?viewlocale=en_US

 

Pack these two logs, upload them to a safe location and send me a download link with reference to this forum topic, we will check it.

 

Thank you, P.R.

Says access denied when I try to do step 1:

 

post-1272-0-29081100-1465575532_thumb.png

Edited by Phoenix

Share this post


Link to post
Share on other sites

The solution for this... Launch the GUI as admin, and the update will run fine. I figured it was a permission issue.

Share this post


Link to post
Share on other sites

The solution for this... Launch the GUI as admin, and the update will run fine. I figured it was a permission issue.

Wow!! who would've thought!! So simple!! thank you so much chief! Not even the ESET support knew that when they just emailed me telling me they have forwarded the issue to the developer :)

 

you are a genius

Share this post


Link to post
Share on other sites

so here is the final solution to install the latest update thanks to xxJackxx:

 

 
1- While NOD32 is running, go to the start menu > ESET, then right click on ESET NOD32 Antivirus icon and choose run as admin.
 
2- This will re-launch the GUI in Admin Mode with full privileges
 
3- Now run the update again and you will immediately notice it is actually downloading the files then will proceed with the installation.
 
4- Reboot when prompted to do so to complete the installation
 
Note: If you want to save the installer for future use, it is located in: C:\ProgramData\ESET\ESET NOD32 Antivirus\Installer and is named: NUPEFEF.msi
 
this way you can install the latest version in the future right away

 

 

Share this post


Link to post
Share on other sites

TomasP Post 18 May: When can we expect new Information? I think many users are very interested.

 

@TomasP: No answer? And no Information?

Edited by Werderforever

Share this post


Link to post
Share on other sites

 

When can we expect new Information? I think many users are very interested.

 

@TomasP: No answer? And no Information?

 

 

In the following weeks, there should be a newer build available, containing all the recent bugfixes, being another step closer to the final release.

As for when that happens, you have to wait and see, for the time being :)

Share this post


Link to post
Share on other sites

@TomasP: My question has nothing to do with bugfixes. But I´m very interested to know, which products you will have mit V10. Is smart Security now Internet Security or do you establish a third product?

Share this post


Link to post
Share on other sites

Share this post


Link to post
Share on other sites

 

 

When can we expect new Information? I think many users are very interested.

 

@TomasP: No answer? And no Information?

 

 

In the following weeks, there should be a newer build available, containing all the recent bugfixes, being another step closer to the final release.

As for when that happens, you have to wait and see, for the time being :)

 

 

Tomas when the final release comes out I assume it will be fully compatible with the upcoming Windows 10 Anniversary Release?

Edited by DinGo

Share this post


Link to post
Share on other sites

Eset Internet Security updated to v10.0.171.0 this morning.  No issues or problems so far.

Share this post


Link to post
Share on other sites

 

Hello,

 

in case you are not able to upgrade to the new version (it notifies you, but nothings happen after clicking on the upgrade button) please

 

1. take Procdump from ekrn right after the issue manifests (download Procdump tool from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspxrun cmd as an administrator and run procdump -ma ekrn)

2. collect logs by means of ESET log collector as described here: hxxp://support.eset.sk/kb3466/?viewlocale=en_US

 

Pack these two logs, upload them to a safe location and send me a download link with reference to this forum topic, we will check it.

 

Thank you, P.R.

Says access denied when I try to do step 1:

 

attachicon.gifProc.png

 

 

disable hips

restart

try again

 

and dont forget to enable hips after that

Share this post


Link to post
Share on other sites

 

 

Hello,

 

in case you are not able to upgrade to the new version (it notifies you, but nothings happen after clicking on the upgrade button) please

 

1. take Procdump from ekrn right after the issue manifests (download Procdump tool from https://technet.microsoft.com/en-us/sysinternals/dd996900.aspxrun cmd as an administrator and run procdump -ma ekrn)

2. collect logs by means of ESET log collector as described here: hxxp://support.eset.sk/kb3466/?viewlocale=en_US

 

Pack these two logs, upload them to a safe location and send me a download link with reference to this forum topic, we will check it.

 

Thank you, P.R.

Says access denied when I try to do step 1:

 

attachicon.gifProc.png

 

 

disable hips

restart

try again

 

and dont forget to enable hips after that

 

I already stated that the problem is solved long ago and now we're already on a new build.  :rolleyes:

Share this post


Link to post
Share on other sites

Can someone please tell if EIS will be higher than ESS? And if so, will it be free upgrade from EIS to ESS? When can we expect a stable release?

Share this post


Link to post
Share on other sites

Hello Seth,

 

"Can someone please tell if EIS will be higher than ESS?" - no it won't be.

 

The release date is not publicly available yet and may depend on a particular country as it was with the previous releases.

 

Regards, P.R.

Share this post


Link to post
Share on other sites

ESSP looks very interesting. When is it planned to release ESSP or any beta?

Edited by Seth

Share this post


Link to post
Share on other sites

Not keen on the multiple versions. I've seen a lot worse but having 2 versions the Antivirus and the extra higher one just makes it much easier. Too many AV's have multiple versions for choice but it ends up hurting the end user because they don't know what to pick e.g. avg I've seen has protection, protection pro, internet security etc.

Share this post


Link to post
Share on other sites

Will you add support for the Edge browser for the password manager when the Win10 Anniversary get out next month?

Share this post


Link to post
Share on other sites

Will you add support for the Edge browser for the password manager when the Win10 Anniversary get out next month?

    Supported browsers

Password Manager supports the following browsers:

Microsoft Internet Explorer

Mozilla Firefox

Google Chrome

Chromium

Opera

Seamonkey

Yandex

Comodo Dragon

Pale Moon

Password Manager also supports many popular applications such as Skype.

Share this post


Link to post
Share on other sites

I did saw the browser list in the help file. That's why I'm asking if ESET are gonna add Edge to the list for the password manager :)

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...