ESET Mail for Exchange security not filtering spam

[suporte.protagon 0]

After removing the ESET Mail Security for Microsoft Exchange and carry out security updates for Windows. Was reinstalled ESET Mail Security but antispam protection from the e-mail does not filter any spam.

 

Note: I spent the case for ESET and am awaiting, but I wonder if you ever had this experience?

 

The messages are not being marked [sPAM] even with this feature enabled.

 

Microsoft Exchange Server 2010

 

Versão do ESET Mail Security for Microsoft Exchange

Versão: 4.5.10015.0

[Marcos 5,453]

Hello,

further logs as well as examples of such emails will be required for investigation. Please contact your local customer care who will assist you.