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Kaseya Central Management ERA Plugin Install


Digitalist
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Trying to install the kaseya plugin on a KServer for use with Kaseya RMM.  Installation completes successfully.  Post installation 'Reapply Schema' operation fails every time at 74% percent.

log.txt

Edited by Marcos
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Please contact ESET LLC for support.

Every time I contact them I get routed to someone named Howard and then I get no response.  I keep emailing CCreply@eset.com and get nothing.  I need some assistance and I'm getting nowhere.  Please advise where I should seek assistance.  Thanks.

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  • Former ESET Employees

Sorry to hear about the issues you've had trying to get in touch with us. Please send me a private message (PM) with your preferred contact info and a username (NOT pswd) to help us connect your account. I'll have someone reach out to you directly, so we can help you resolve this issue with the Kaseya plugin as soon as possible.

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...still no response - 6 days after initial post.  

 

You guys don't seem interested in a five thousand seat license purchase.... I have to have proof of concept before my boss will buy it.... and nobody wants to assist me in getting it up and running.... it doesn't matter if it's the best product in the world... if we can't get support for it, then it's not the best product for us.  

 

...and this is what I've been dealing with for the past month trying to get this thing off the ground.

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