TCSSEC 0 Posted April 12, 2016 Share Posted April 12, 2016 Hi Everyone My first question/contribution to this forum please: I'm using Smart Security 8 - have done so for without problems until today.. But today, under Update menu, I’ m getting: Virus signature database update ended with an error Undocumented serious error (0x101a) Product update Installed version: 8.0.319.0 is up to date What's happening please? Solution? Please help this senior Luddite. Cheers Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted April 12, 2016 Administrators Share Posted April 12, 2016 First of all, I'd recommend downloading and installing ESS v9 from our website www.eset.com. Should the problem persist, I'll provide you with instructions how to create a diagnostic log for further analysis. Link to comment Share on other sites More sharing options...
TCSSEC 0 Posted April 14, 2016 Author Share Posted April 14, 2016 Hi Marcos Apology for not responding earlier ... Thanks for your assistance but the problem seems to be fixed now without my intervention, after 1-2 days. I suspect someone was updating the virus signature DB but could have done it better. Cheers TCSSEC Link to comment Share on other sites More sharing options...
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