Virus signature database - Undocumented serious error (0x101a)

[TCSSEC 0]

Hi Everyone

 

My first question/contribution to this forum please:

 

I'm using Smart Security 8 - have done so for without problems until today..

 

But today, under Update menu, I’ m getting:

 

Virus signature database update ended with an error

Undocumented serious error (0x101a)

 

Product update Installed version: 8.0.319.0 is up to date

 

 

What's happening please? Solution?

 

Please help this senior Luddite.

 

Cheers

[Marcos 5,070]

First of all, I'd recommend downloading and installing ESS v9 from our website www.eset.com. Should the problem persist, I'll provide you with instructions how to create a diagnostic log for further analysis.

[TCSSEC 0]

Hi Marcos

 

Apology for not responding earlier ...

 

Thanks for your assistance but the problem seems to be fixed now without my intervention, after 1-2 days.

 

I suspect someone was updating the virus signature DB but could have done it better.

 

Cheers

 

TCSSEC