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Set Endpoint Antivirus blocking google.co.uk


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Please restart the computer to flush the LiveGrid url blacklist. Afterwards you should be able to access those blocked domains alright.

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ESET started blocking access to all HTTPS websites for us at about 11:30 this morning on windows 7 clients. This affected internal and external websites.

 

We had to turn off Web Access Protection.

 

Can we get a reason as to why this has occurred - the post above mentions LiveGrid - is this a cloud based service ? Why would this suddenly decide to block access to internal https webservers ?

 

The solution of asking 250 users to reboot would not go down well !

 

 

 

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Please restart the computer to flush the LiveGrid url blacklist. Afterwards you should be able to access those blocked domains alright.

Thats OK if it works, why is this happening, its affecting a number of users on our domain network.

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This happened in February if i'm not mistaken. How has it been allowed to happen again.

 

Nope, it was different. This time it affected only those who had LiveGrid enabled and managed to update the cloud blacklist within the period of approx. 10 minutes. Also the fix was easy now - restarting the computer or waiting for an automatic update to happen.

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