ESET Endpoint Security - Antispam Settings

[kit 2]

Does anyone know where ESET stores the blacklist and whitelist spam settings for a user? Are these settings stored at the computer level or at the user level in ERA somewhere? Just curious if a user's antispam settings would be lost when they receive a new system.

[Gonzalo Alvarez 65]

Hi @Kit,

 

No, I'm not.

But as is planned ERA has access to all info, you should take a look into ERA or the configuration of the

terminal.

 

Also is good if you tell us some data:

 

* what version of ERA you are using? both?

 

* UnInstallations (the 10 times) was using Task or manualy?

Edited March 30, 2016 by Gonzalo Alvarez

[MichalJ 382]

Hello, they are stored within the local configuration on the local computer. What you can do is perfrom a local export of the configuration, before giving the new system to the users and then import it on the new system.

As they are "user settings", they are not exported / managed by ESET Remote Administrator. Only "global lists" are managed by ESET Remote Administrator policies.

[kit 2]

@MichalJ: Thank you very much for your helpful explanation.

 

One more question...how do we perform a local export of the configuration? 

Edited April 4, 2016 by kit

[MichalJ 382]

Go to "setup" and click "import/export settings" as per the attached screenshot.

 

 

Edited April 4, 2016 by MichalJ

[kit 2]

@MichalJ: Perfect! Thank you

Edited April 4, 2016 by kit