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Problems after downloading apps for android


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Whenever I install a game for my son, at first it is accessable for him even with no playtime set; how can that be?

Sometimes after a while all of a sudden the "this is not the right app for us" screen appears. When we hit "can I do this" and I allow it (like I did with clash of clans just to give it a try - see other post), my son gets the message "app approved" - yet it still won't open.

Now two days later all of a sudden clash of clans appears under the games section. Why such delay? Correct me if I'm not doing the right steps with the program.

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  • ESET Moderators

Hello, if you look at the web portal at the time the app is allowed, can you see it listed there?
We are in the process of fixing an issue with not all apps being populated to the server, so this may be related.

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