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Protocol filtering not functional


ymcaswo
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Hi,

 

We're using EEA 6.3.2016.0, and when "Protocol filtering not functional" appears on the Problematic computers list, I've been uninstalling and reinstalling, which is usually successful, but sometimes inconvenient. Is there a simpler resolution to this warning?

 

Thanks!

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  • Administrators

What operating system do you use? Also run the following commands from a command prompt started with administrator rights and provide the output:

sc query epfwwfpr

sc qc epfwwfpr

 

Enclose the ouput from LoadOrder as well (https://technet.microsoft.com/en-us/sysinternals/loadorder.aspx).

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Hi,

 

This one's Windows 7 Pro 64 bit. The output is below.

 

Thanks!

 

 

C:\Windows\system32>sc query epfwwfpr
[sC] EnumQueryServicesStatus:OpenService FAILED 1060:
The specified service does not exist as an installed service.
 
C:\Windows\system32>sc qc epfwwfpr
[sC] OpenService FAILED 1060:
The specified service does not exist as an installed service.
 
Boot WdfLoadGroup n/a* Wdf01000 @%SystemRoot%\system32\drivers\Wdf01000.sys,-1000
Boot Boot Bus Extender 1 ACPI Microsoft ACPI Driver
Boot Boot Bus Extender 2 msisadrv
Boot Boot Bus Extender 3 pci PCI Bus Driver
Boot Boot Bus Extender 6 vdrvroot Microsoft Virtual Drive Enumerator Driver
Boot Boot Bus Extender 7 iusb3hcs Intel® USB 3.0 Host Controller Switch Driver
Boot Boot Bus Extender n/a* partmgr @%SystemRoot%\system32\drivers\partmgr.sys,-100
Boot System Bus Extender 9 volmgr Volume Manager Driver
Boot System Bus Extender 10 volmgrx @%SystemRoot%\system32\drivers\volmgrx.sys,-100
Boot System Bus Extender n/a* mountmgr @%SystemRoot%\system32\drivers\mountmgr.sys,-100
Boot SCSI Miniport 25 iaStor Intel AHCI Controller
Boot SCSI miniport n/a* amdxata
Boot FSFilter Infrastructure 1 FltMgr @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Boot FSFilter Bottom n/a* FileInfo @%SystemRoot%\system32\drivers\fileinfo.sys,-100
Boot Filter 1 CLFS @%SystemRoot%\system32\clfs.sys,-100
Boot Base 1 KSecDD
Boot Base 2 CNG
Boot Base n/a* pcw Performance Counters for Windows Driver
Boot File System n/a* Fs_Rec
Boot NDIS Wrapper n/a* NDIS @%SystemRoot%\system32\drivers\ndis.sys,-200
Boot Cryptography 2 KSecPkg
Boot PNP_TDI 3 Tcpip @%SystemRoot%\system32\tcpipcfg.dll,-50003
Boot n/a* n/a* Disk Disk Driver
Boot PnP Filter* 5* fvevol @%SystemRoot%\system32\drivers\fvevol.sys,-100
Boot n/a* n/a* hwpolicy @%systemroot%\system32\drivers\hwpolicy.sys,-101
Boot Network* n/a* Mup @%systemroot%\system32\drivers\mup.sys,-101
Boot PnP Filter* 2* rdyboost ReadyBoost
Boot n/a* n/a* spldr Security Processor Loader Driver
Boot n/a* n/a* volsnap Storage volumes
System SCSI CDROM Class 3 cdrom CD-ROM Driver
System Base 1 Null
System Base 2 Beep Beep
System Base 23 ehdrv ehdrv
System Video Save 1 VgaSave
System Video Save n/a* RDPCDD @%systemroot%\system32\DRIVERS\RDPCDD.sys,-100
System Video Save n/a* RDPENCDD @%systemroot%\system32\drivers\RDPENCDD.sys,-101
System Video Save n/a* RDPREFMP @%systemroot%\system32\drivers\RdpRefMp.sys,-101
System File system n/a* Msfs
System File system n/a* Npfs
System PNP_TDI 4 tdx @%SystemRoot%\system32\tcpipcfg.dll,-50004
System PNP_TDI n/a* AFD @%systemroot%\system32\drivers\afd.sys,-1000
System PNP_TDI n/a* NetBT @%SystemRoot%\system32\drivers\netbt.sys,-2
System NDIS 16 WfpLwf WFP Lightweight Filter
System NDIS 18 Psched @%SystemRoot%\System32\drivers\pacer.sys,-101
System NDIS 23 vpcnfltr Virtual PC Network Filter Driver
System NDIS 25 vwififlt Virtual WiFi Filter Driver
System NetBIOSGroup 2 NetBIOS NetBIOS Interface
System n/a* n/a* blbdrive
System Network* n/a* DfsC @%systemroot%\system32\drivers\dfsc.sys,-101
System n/a* n/a* discache @%systemroot%\system32\drivers\discache.sys,-102
System n/a* n/a* mssmbios Microsoft System Management BIOS Driver
System n/a* n/a* nsiproxy @%SystemRoot%\system32\drivers\nsiproxy.sys,-2
System Network* 4* rdbss @%systemroot%\system32\wkssvc.dll,-1000
System n/a* n/a* TermDD Terminal Device Driver
System n/a* n/a* vpcvmm @%SystemRoot%\system32\drivers\vpcvmm.sys,-100
System n/a* n/a* Wanarpv6 @%systemroot%\system32\rascfg.dll,-32012
Automatic FSFilter Virtualization n/a* luafv @%systemroot%\system32\drivers\luafv.sys,-100
Automatic COM Infrastructure n/a* DcomLaunch @oleres.dll,-5012
Automatic COM Infrastructure n/a* RpcEptMapper @%windir%\system32\RpcEpMap.dll,-1001
Automatic COM Infrastructure n/a* RpcSs @oleres.dll,-5010
Automatic Event Log n/a* eventlog @%SystemRoot%\system32\wevtsvc.dll,-200
Automatic AudioGroup n/a* AudioEndpointBuilder @%SystemRoot%\system32\audiosrv.dll,-204
Automatic AudioGroup n/a* AudioSrv @%SystemRoot%\system32\audiosrv.dll,-200
Automatic AudioGroup n/a* FontCache @%systemroot%\system32\FntCache.dll,-100
Automatic ProfSvc_Group n/a* gpsvc @gpapi.dll,-112
Automatic profsvc_group n/a* ProfSvc @%systemroot%\system32\profsvc.dll,-300
Automatic ProfSvc_Group n/a* SENS @%SystemRoot%\system32\Sens.dll,-200
Automatic ProfSvc_Group n/a* Themes @%SystemRoot%\System32\themeservice.dll,-8192
Automatic UIGroup n/a* UxSms @%SystemRoot%\system32\dwm.exe,-2000
Automatic MS_WindowsLocalValidation n/a* SamSs @%SystemRoot%\system32\samsrv.dll,-1
Automatic PlugPlay n/a* PlugPlay @%SystemRoot%\system32\umpnpmgr.dll,-100
Automatic Plugplay n/a* Power @%SystemRoot%\system32\umpo.dll,-100
Automatic NDIS 14 rspndr Link-Layer Topology Discovery Responder
Automatic NDIS 15 lltdio Link-Layer Topology Discovery Mapper I/O Driver
Automatic TDI n/a* Dhcp @%SystemRoot%\system32\dhcpcore.dll,-100
Automatic TDI n/a* Dnscache @%SystemRoot%\System32\dnsapi.dll,-101
Automatic TDI n/a* lmhosts @%SystemRoot%\system32\lmhsvc.dll,-101
Automatic TDI n/a* Wlansvc @%SystemRoot%\System32\wlansvc.dll,-257
Automatic ShellSvcGroup n/a* ShellHWDetection @%SystemRoot%\System32\shsvcs.dll,-12288
Automatic SchedulerGroup n/a* Schedule @%SystemRoot%\system32\schedsvc.dll,-100
Automatic SpoolerGroup n/a* Spooler @%systemroot%\system32\spoolsv.exe,-1
Automatic NetworkProvider n/a* BFE @%SystemRoot%\system32\bfe.dll,-1001
Automatic NetworkProvider n/a* LanmanWorkstation @%systemroot%\system32\wkssvc.dll,-100
Automatic NetworkProvider n/a* MpsSvc @%SystemRoot%\system32\FirewallAPI.dll,-23090
Automatic MS_WindowsRemoteValidation n/a* Netlogon @%SystemRoot%\System32\netlogon.dll,-102
Automatic n/a* n/a* AdobeARMservice Adobe Acrobat Update Service
Automatic n/a* n/a* AERTFilters Andrea RT Filters Service
Automatic n/a* n/a* BITS @%SystemRoot%\system32\qmgr.dll,-1000
Automatic n/a* n/a* clr_optimization_v4.0.30319_32 Microsoft .NET Framework NGEN v4.0.30319_X86
Automatic n/a* n/a* clr_optimization_v4.0.30319_64 Microsoft .NET Framework NGEN v4.0.30319_X64
Automatic n/a* n/a* CryptSvc @%SystemRoot%\system32\cryptsvc.dll,-1001
Automatic n/a* n/a* DiagTrack @%SystemRoot%\system32\UtcResources.dll,-3001
Automatic n/a* n/a* DPS @%systemroot%\system32\dps.dll,-500
Automatic n/a* n/a* ekrn ESET Service
Automatic n/a* n/a* EraAgentSvc ESET Remote Administrator Agent
Automatic n/a* n/a* EventSystem @comres.dll,-2450
Automatic n/a* n/a* FDResPub @%systemroot%\system32\fdrespub.dll,-100
Automatic n/a* n/a* gupdate Google Update Service (gupdate)
Automatic n/a* n/a* IAStorDataMgrSvc Intel® Rapid Storage Technology
Automatic n/a* n/a* Intel® Capability Licensing Service Interface Intel® Capability Licensing Service Interface
Automatic n/a* n/a* iphlpsvc @%SystemRoot%\system32\iphlpsvc.dll,-500
Automatic n/a* n/a* LanmanServer @%systemroot%\system32\srvsvc.dll,-100
Automatic n/a* n/a* LMS Intel® Management and Security Application Local Management Service
Automatic n/a* n/a* MBAMScheduler
Automatic n/a* n/a* MBAMService
Automatic n/a* n/a* MDM Machine Debug Manager
Automatic n/a* n/a* MMCSS @%systemroot%\system32\mmcss.dll,-100
Automatic n/a* n/a* NlaSvc @%SystemRoot%\System32\nlasvc.dll,-1
Automatic n/a* n/a* NOBU Dell DataSafe Online
Automatic n/a* n/a* nsi @%SystemRoot%\system32\nsisvc.dll,-200
Automatic n/a* n/a* PcaSvc @%SystemRoot%\system32\pcasvc.dll,-1
Automatic n/a* n/a* PEAUTH PEAUTH
Automatic n/a* n/a* SCCommService MEEClientService
Automatic n/a* n/a* SftService SoftThinks Agent Service
Automatic n/a* n/a* sppsvc @%SystemRoot%\system32\sppsvc.exe,-101
Automatic n/a* n/a* stisvc @%SystemRoot%\system32\wiaservc.dll,-9
Automatic n/a* n/a* SysMain @%SystemRoot%\system32\sysmain.dll,-1000
Automatic n/a* n/a* tcpipreg TCP/IP Registry Compatibility
Automatic n/a* n/a* TeamViewer8 TeamViewer 8
Automatic n/a* n/a* TrkWks @%SystemRoot%\system32\trkwks.dll,-1
Automatic n/a* n/a* tvnserver TightVNC Server
Automatic n/a* n/a* UNS Intel® Management and Security Application User Notification Service
Automatic n/a* n/a* WinDefend @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103
Automatic n/a* n/a* Winmgmt @%Systemroot%\system32\wbem\wmisvc.dll,-205
Automatic n/a* n/a* wlidsvc Windows Live ID Sign-in Assistant
Automatic n/a* n/a* wscsvc @%SystemRoot%\System32\wscsvc.dll,-200
Automatic n/a* n/a* WSearch @%systemroot%\system32\SearchIndexer.exe,-103
Automatic n/a* n/a* wuauserv @%systemroot%\system32\wuaueng.dll,-105
Automatic n/a* n/a* ZAtheros Wlan Agent ZAtheros Wlan Agent
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  • 5 months later...
  • Administrators

Epfwwfpr does not seem to be installed for some reason. Did you install EEA with all features selected or you deselected Web protection during install? I'd suggest installing EEA from scratch so that the epfwwfpr driver is reinstalled.

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