ERA 6.3 | receiving error when trying to deploy agents.

[avielc 56]

Hi everyone.

I'm trying to deploy Agents on new computer in the company.

 

for some reason (and that's the first time i see it) I get a message i can't complete the creation\modification of a the server Task, due to:

 

 

Failed to modify task: Invalid certificate or certificate password provided

 

I never had that before, and from a short count i did (there are 4 certificates for some reason)it looks like 65 licenses were activated, (i recently increased the amount to 80.) 

Here is a screenshot:

 

hxxp://tinypic.com/r/f0x2yr/9

 

 

Do i need to create another new certificate? doesn't it increase automatically?

 

Regards,

Aviel

Edited March 28, 2016 by avielc

[avielc 56]

*bump*

Edited - added a screenshot of the issue.

 

Thanks!

[MartinK 383]

Seems like certificate you selected for remote installation has different password as you provided. There are multiple AGENT certificates as you wrote, are you sure you are selecting proper one? I guess one of them was created during installation, and remaining later (maybe also created by "Server assisted" installation). I would also suggest to test empty password, as that is used for certificates generated by live installer.

[avielc 56]

That's the problem @martinK

Nothing has changed except purchasing extra 15 licenses.

I did manage to fix it by creating a new certificate under peer certificates.

That solved it, although the number of "active clients" would still be deducted from a previous certificate.

 

I was on the phone with local ESET support, and was told its ok to revoke that certificate, and so we did.

 

now issue has returned + i'm unable to create a new certificate, Error code 0x56.

 

Any help on that?

 

*edit*

 

 

Failed to create certificate: Creating and signing peer certificate failed. Check input parameters for invalid or reserved characters, check certification authority pfx/pkcs12 signing certificate and corresponding password.: Trace info: CreatePeerCertificate: PFXImportCertStore failed with The specified network password is not correct. Error code: 0x56

This is the error i get when trying to create a certificate

Edited March 28, 2016 by avielc

[avielc 56]

From another check i had, it looks like the C drive where ERA was installed became full (of himself) 

after freeing some space and restarting the services it looks like everything is back on track.

 

Thanks Martin!