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Shortcut Issue In USB Removable Drive


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Dear ESET Team,

 

We are getting Many Complain From Our Partner & Customer That ESET Not Resolve Shortcut Malware/Virus Issue Properly.

 

There is two Issue Regarding USB Removable Drive.

 

1. System Slow Down While We Select Scan Now For Removable Media.

 

2. Regarding Shortcut Virus/Malware.

    ESET May be Detect and Clean Virus if any But Still Hidden Data Not Shown and Short Cut Link Not Deleted Like Other Antivirus Do.

 

We are Using ESET USB Fixer Utility To Manually Unhide Data. But It is Not Possible at Client Place.

We Know about USB Fixer And Using But How Client Know That? If Other Anti Virus Clean Virus and Unhide Folder/Data and Remover Unwanted Shortcut So Why Not ESET?

 

This is Hot Issue in Our Area and because of That Many Partner Switch in Other Anti Virus Software.

 

Dear ESET Team Take Immediate Action and Add. Shortcut Virus / Malware Removal and Unhide Data In Updates So Client Easily Clear Virus and Also Get Data Back.

 

Mayank Patel

8980012211

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Please submit undetected malicious shortcuts as well as other possibly suspicious files to samples[at]eset.com.

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