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Hello, 

I have a problem , my nexus 5 locked and ia doesnt remember the password to unlock him .

I tread to send a link for my email , but its not worked ESET just dont send it .
I tread to contact ESET Customer Care , but they ignore me .

In short , I want to know, how to reset the password with friend's phone ? 

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This mobile security locked my phone and the email for reset password doesn't send by eset . 

 

THE WORST ANTI VIRUS IN THE WORLD , ESET .

 

I wiped my phone . ESET

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Hello,

It is too bad you resorted to the last option before consulting the situation here, there are several options of restoring access, they are described at http://support.eset.com/kb2949/ and http://support.eset.com/kb3068/.

Should you need any further assistance, feel free to ask here, or contact your local ESET support office.

Regards,

T.

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On 2016/12/14 at 2:04 PM, Queensney said:

it is really a pity to hear that. Hope you already backed up all data on the phone.

A quick google search lead to this result:  https://www.mobiledic.com/android-topic/how-to-sim-unlock-samsung-galaxy.html

I am a Samsung user , my phone is often locked , i get a method to unlock phone without password , 

 

 

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