Kasun K 0 Posted March 16, 2016 Posted March 16, 2016 (edited) Regarding an issue of ESS today I try to contact ESET customer care and send a support request through the help and support section of ESS 9,but soon after they reply me saying Invalid Ticket Number "Your email request does not contain a valid ticket number. If you already have a support request open with ESET Customer Service, please use the "Reply" function to respond to any email received from our Customer Service Representative." Then I try the second time but result is same. My license perfectly valid for another 06 months and this is the first time I had an issue regarding customer care like this.Can anyone help please Edited March 16, 2016 by Kasun K
Administrators Marcos 5,451 Posted March 16, 2016 Administrators Posted March 16, 2016 What distributor did you purchase the ESET license from?
Kasun K 0 Posted March 16, 2016 Author Posted March 16, 2016 What distributor did you purchase the ESET license from? A boxed version of ESS from a local authorized distributor (Sri Lanka)
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