ESET Endpoint Security for Android communication with Remote Administrator

[chetankb1 2]

Dear all,

 

We are facing problem with ESET Endpoint Security for Android communication with Remote Administrator(ERA) using mobile device connector.

 

We have installed and configured ERA and MDC, then we have installed ESET Endpoint Security for Android using enrollment process. We are trying this in the same network where ERA Server is running.

 

For more information please find attached screen shots.

 

Please suggest further.

EESA Error.rar

[MichalJ 434]

Hello, have you used different port for enrollment, than the default one (9980)? Have you edited also MDMCore policy settings, to allow enrollment / communication over the other port?   

[chetankb1 2]

Thank you,

 

It's start working after applying policy for "ESET Remote Administrator Mobile Device Connector"