archetypemkt 0 Posted March 9, 2016 Share Posted March 9, 2016 I have been unable to sync/receive incoming email for the last day or so. When I turn off Email Client Protection I receive emails fine. I have had no problems sending emails. I am using Windows 10 and eMclient (but also tested on Mailbird and has the same problem). Thanks, I Link to comment Share on other sites More sharing options...
querfeldein 3 Posted March 10, 2016 Share Posted March 10, 2016 Same issue here. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 10, 2016 Administrators Share Posted March 10, 2016 Just to make sure, switching to pre-release updates in the advanced update setup doesn't make any difference? Link to comment Share on other sites More sharing options...
DaveLivesey 0 Posted March 12, 2016 Share Posted March 12, 2016 Switching to pre-release updates did not correct the issue. Please let me know what steps to take next or info to provide to get resolved. Thx, Dave Link to comment Share on other sites More sharing options...
WILBURFISH 0 Posted March 12, 2016 Share Posted March 12, 2016 Same problem here. Started a couple days ago. When trying to sync email error message 0x80004005 comes up. Works fine when Eset disabled. Link to comment Share on other sites More sharing options...
querfeldein 3 Posted March 13, 2016 Share Posted March 13, 2016 It seems that a certificate error causes this problem. I am running a mail-backup software (MailStore) and this program reports an SSL certificate error and cannot get the emails. After disabling mail checking completely in Eset all works fine again. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 14, 2016 Administrators Share Posted March 14, 2016 For not supported clients listed in the email client integration settings or Mozilla Thunderbird, you'll need to import the ESET root certificate to your email client's CA certificate store manually for SSL communication / scanning to work. If the email client honors certificated in the system Trusted Root CA certificate store, no manual intervention should be needed. Link to comment Share on other sites More sharing options...
Duluc 6 Posted March 15, 2016 Share Posted March 15, 2016 This is, yet again, affecting me. NOD32 has become a real pain in the *** after Windows 10 came out. It's not long before a virus signature/component update breaks things in the OS. Later on an update fixes things just to happen in the future again. It's happened way too many times. I'm sorry, Eset, but this time for real I'm not renewing my subcription. Enough is enough. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 16, 2016 Administrators Share Posted March 16, 2016 I was able to backup emails from my gmail account with MailStore Home 8 (chose portable install) on Windows 10. ESET Smart Security v9 was installed and SSL/TLS scanning enabled. I'm willing to connect remotely to anyone of you and investigate the issue. Link to comment Share on other sites More sharing options...
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