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Last connected time stopped updating


callahan88
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Hello,

 

Question.  I have a Virtual Appliance running ESET remote administrator web console.  The "Last Connected" times haven't updated for quite awhile.  After doing some digging I noticed the logs in /var/log/eset/RemoteAdministrator/Server/trace.log   :::

 

2016-03-08 21:00:38 Information: CRepositoryModule [Thread 7f44a87f3700]: Synchronizing repository with url 'hxxp://repository.eset.com/v1/'
2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Started module CUsersModule (used 76 KB)
2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Starting module ConsoleApiModule
2016-03-08 21:00:38 Information: ConsoleApiModule [Thread 7f44a73f1700]: 0 MessageProcessorThread started: 7f44a73f1700
2016-03-08 21:00:38 Information: SchedulerModule [Thread 7f4542bfd700]: Received message: RegisterTimeEvent
2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Started module ConsoleApiModule (used -316 KB)
2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Used memory after modules start-up is 93024 KB
2016-03-08 21:00:38 Information: CDataMinersModule [Thread 7f44ea1fc700]: CFunctionalityLogDataMiner: Scheduled first publishing of funcitonality logs with 5s delay
2016-03-08 21:00:38 Information: SchedulerModule [Thread 7f4542bfd700]: Received message: RegisterSleepEvent
2016-03-08 21:00:39 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:40 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:43 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:44 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:44 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:46 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:50 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:50 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console
2016-03-08 21:00:53 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

 

 

 

Any ideas?

 

Thanks in advance.
 

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  • ESET Staff

Hello,

 

Question.  I have a Virtual Appliance running ESET remote administrator web console.  The "Last Connected" times haven't updated for quite awhile.  After doing some digging I noticed the logs in /var/log/eset/RemoteAdministrator/Server/trace.log   :::

 

2016-03-08 21:00:38 Information: CRepositoryModule [Thread 7f44a87f3700]: Synchronizing repository with url 'hxxp://repository.eset.com/v1/'

2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Started module CUsersModule (used 76 KB)

2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Starting module ConsoleApiModule

2016-03-08 21:00:38 Information: ConsoleApiModule [Thread 7f44a73f1700]: 0 MessageProcessorThread started: 7f44a73f1700

2016-03-08 21:00:38 Information: SchedulerModule [Thread 7f4542bfd700]: Received message: RegisterTimeEvent

2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Started module ConsoleApiModule (used -316 KB)

2016-03-08 21:00:38 Information: Kernel [Thread 7f4557e3d700]: Used memory after modules start-up is 93024 KB

2016-03-08 21:00:38 Information: CDataMinersModule [Thread 7f44ea1fc700]: CFunctionalityLogDataMiner: Scheduled first publishing of funcitonality logs with 5s delay

2016-03-08 21:00:38 Information: SchedulerModule [Thread 7f4542bfd700]: Received message: RegisterSleepEvent

2016-03-08 21:00:39 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:40 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:43 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:44 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:44 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:46 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:50 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:50 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:51 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

2016-03-08 21:00:53 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

 

 

 

Any ideas?

 

Thanks in advance.

 

 

Error

2016-03-08 21:00:53 Error: NetworkModule [Thread 7f450d7fb700]: Cannot initialize protocol plug-in. Expected kernelType Console

means that there is something connecting to Webconsole port of ERA (default 2223) but it is not Webconsole ... maybe AGENT are missconfigured to use port 2223 for their connection? Or maybe you have been changing SERVER's listening ports configuration?

Could you please check AGENT trace.log or status.html for possible errors as seen by other end of connection?

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