micha_1989 0 Posted March 8, 2016 Share Posted March 8, 2016 Hi, we're having problems with activating our Eset Endpoint Security 6.2. After I installed it on a new Computer/vm I noticed that it's not getting activated automatically via our ERA, so I tried to do it manually. Trying it manually I'm getting the error that the activation server could not be reached (Code: ECP.4099). Tried it on another machine with the same problem. We have a licence for 50 users and until now we only used about 25. We're using no proxy and we don't have any network problems. Moreover I'm waiting since Thursday for an answer from the Support... Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted March 10, 2016 ESET Staff Share Posted March 10, 2016 Are your computers able to reach edf.eset.com? As ECP 4099 means "could not reach the activation server". Please make sure, that all addresses from the following kb are allowed and reachable: hxxp://support.eset.com/kb332/ Link to comment Share on other sites More sharing options...
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