Unable to submit suspicious file

[Hozza12163 0]

I've just tried to submit a suspicious .zip file and get an error - "failed to submit 1 file for analysis"

 

It has always worked previously

[Marcos 5,070]

Maybe the file is too large to submit. I'd recommend following the instructions in this KB article for submitting files for analysis.

[Hozza12163 0]

Maybe the file is too large to submit. I'd recommend following the instructions in this KB article for submitting files for analysis.

Thanks for the tip but it's only 120kb - new defs just came through and detected it as Win32/Kryptik.BIDJ

 

I am still unable to submit anything at all of any size?

[Marcos 5,070]

I've tested submissions via the program's gui and it worked like a charm. Try restarting your computer. At any rate, the preferred way of submitting actually suspicious or infected files is by email due to a huge number of irrelevant stuff that people submit via the built-in form.

[siljaline 57]

I can submit files via the UI but need to have hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN531 ThreatSense enabled.

Presumably this would apply to those with hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3179 LiveGrid ?




 

 

 

Edited August 19, 2013 by siljaline