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NOD32 shows Windows updates - but Windows Update doesn't find them


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Hi,

on Windows 10, NOD32 informs me of available Windows updates - however, when I start Windows Update, I get informed that all updates are already installed. I restarted the PC several times, yet NOD32 still insists those updates are available...

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This information is provided by the operating system itself, ESET merely presents it to you. Check the appropriate vendors' websites for updates for the listed hardware / software.

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  • 9 months later...
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To update drivers itself you need to Device manager and click on devices, wchir reports by ESET that they have updates, and select "Up[date driver". It will find updated file and install it from Windows Download servers. This is a little bit confusing that system in one place reports that update is available, but in place where everybody tries to find it, it won't show up, but this is "good" design by Microsoft last years. Everything is not where it belongs. And system reports it correctly, but built-in tools are won't do what it supposed to do, and don't detect that updates.

 

Fast navigation to get it sorted out:

  • press <windows> + <x>
  • press <y>
  • from opened window select "Device manager" (first option in left panel)
  • on list find device which need to be updated, right click on its name and select first option from pop-up menu "Update driver"

[edit] given above link also explain it in details, with screenshots

Edited by mandiato
adding infos
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You can control when Eset shows that Win Updates are available. For example, you can configure Eset to only alert you when critical updates are available. This is how I have it configured. Enter Advanced Setup. Then select: Tools -> Windows Updates. Then select: "critical updates."

Note: Eset will still show all Win Updates that are available. However, the frequency of the alert will be reduced to when only critical updates are available.

 

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Hello,

This occurs when notification level for Windows Updates in your copy of ESET NOD32 Antivirus is set to Optional Updates, correct?

Various hardware manufacturers (motherboard, network card/PHY, modem, sound card, video card, etc.) have been submitting updated versions of their device drivers to Microsoft’s Update Catalog as soon as they complete WHCK testing and get their WHQL certification.  This is something Microsoft has been requesting those manufacturers do for a while, because it ensures that computers will always get the latest device drivers available when they do their checks for Windows updates.  Basically, it’s similar to what Microsoft’s doing with Windows 10, where it wants all computers to have the latest Windows version installed.  In this case, though, it's not just patches and updates from Microsoft, but device drivers from third-parties as well.

Some manufacturers, like Intel, update their drivers more frequently in the Microsoft Update Catalog than they do for the device drivers they release to the public for download from their support web sites.  Of course, there are manufacturers who do the opposite as well, releasing device drivers to the public as they become available but only uploading them to Windows Update Catalog once a year (or maybe even just once at all), like Creative Labs.  Both approaches have their pro's and cons, but it can get a little messy sometimes if version checks don't work well, or if a new device driver gets installed which only has partial support for older hardware.

Anyways, ESET's check for missing updates does a system call that pulls data about the update status from the Windows Update Catalog, which is why these are showing up in the ESET user interface.  The problem with doing this via a system call, though, is that while that device drivers are published to the Windows Update Catalog, they won’t always show up as packages published or released for download via Windows Update (the program you run under Windows).  They can still get installed, but you have to do so manually through the Device Manager, which does get its driver updates though the catalog.  Here’s how to do that, step-by-step:

  1. Open Device Manager (filename: DEVMGMT.MSC).
  2. Select View | Show Hidden Devices from the menu bar at the top.
  3. Navigate through each tree of items until you find the respective listings for each device.
  4. The Intel Watchdog Timer will be under System Devices as "Motherboard resources" and the Samsung hardware may be under Network Adapters or Universal Serial Bus Controllers.
  5. When you come to one of the devices, right-click on it, and select Update Driver Software from the context menu which pops up.  This will cause Device Manager to request the updated drivers directly from the Windows Catalog of drivers, bypassing the Windows Update universal app.

When all is finished and down, you'll have the latest drivers installed. In some cases, a reboot may be required to allow the newer driver to load.

By the way, unlike previous versions of Windows, where you could launch Windows Update by creating a shortcut to run WUAPP.EXE, Windows 10 no longer includes that program since it's now a part of the Preferences universal app.  You can create a shortcut to launch Windows Update, though, by creating a shortcut with a target of ms-settings:windowsupdate (which, for some reason, is case-sensitive) or if that doesn't work, by using a target of CONTROL.EXE /name Microsoft.WindowsUpdate (which is not case-sensitive, as far as I can tell).


Regards,

Aryeh Goretsky

 

 

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