819b6ca 0 Posted February 24, 2016 Share Posted February 24, 2016 Hello, I am an eset customer who just yesterday (February 22) submitted a help request. Having heard back from support earlier today, I went to respond via e-mail, as was requested and of course using the e-mail address I used at sign-up, only to remember that that e-mail address/service does not allow for the sending of e-mail. It is a disposable-type of address so I am able to only receive e-mail.In any event, i don't know how to get in touch with support outside of e-mail regarding my existing support case.Would some kind soul point me in the appropriate direction? Thanks very much. Daniel K. Link to comment Share on other sites More sharing options...
TomFace 539 Posted February 24, 2016 Share Posted February 24, 2016 (edited) Hello Daniel K. I do not know where you are located , but here is a link for North America. It also has a Live chat support link. It may or may not be appropriate/work for you. hxxp://www.eset.com/us/about/#tab-tab-15594 Good luck. Edited February 24, 2016 by TomFace Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted February 24, 2016 ESET Moderators Share Posted February 24, 2016 Along with the web page TomFace provided (which gives most of the /US channels, for US users, you can access the Live Chat directly here: https://helpus.eset.com/ For all support request channels, also see hxxp://www.eset.com/us/support/contact-us/ Link to comment Share on other sites More sharing options...
819b6ca 0 Posted February 25, 2016 Author Share Posted February 25, 2016 Thank you to both of you for your responses. I don't have time at the moment, but I do hope to be able to follow-up on this later tonight or tomorrow. Link to comment Share on other sites More sharing options...
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