Scheduled scans do not work

[bsap 0]

Hello,

 

I've set scheduled scans on clients via policies (in policy settings: Tools -> Scheduler). Those scheduled tasks appear in the client's Endpoint Antivirus console, but they are not executed at all.

 

Does someone know this issue and have a solution?

 

I use ESET Remote Administrator Server version 6.2.200.0 and clients are Endpoint Antivirus version 6.3.2016.2.

 

Thanks.

[MichalJ 434]

What do you mean, that they are not executed? You do not see them in user interface, or you do not see them in tasks in ESET Remote Administrator?
To be able to monitor the tasks, the right way would be to use tasks / new client task / on-demand computer scan, and not use scheduler, as such task executions are not reported to ESET Remote Administrator.

[bsap 0]

In the client console, in Tools -> Scheduler, I see the task, but the 'Last executed' column is empty...

Is there another way to check if the task was actually run?

 

Thanks.

[Marcos 5,071]

You've posted in the ERA forum but inquired about Scheduler in Endpoint. That said, I'll move this topic to the Endpoint forum.

[TomasP 316]

Hello bsap, please PM me for further instructions, we would like to take a closer look at the issue you encounter.

(In the PM, please include a link to this topic, so that I can associate it easily.)

Thanks,

T.