bashir1961 0 Posted February 16, 2016 Share Posted February 16, 2016 hello everybody, I am trying to install ERA on a centos 7 machine, I have installed mysql and checked there is one and only one my.cnf file, with the section: [mysqld]max_allowed_packet=33M However I keep getting the error: Error: Database does not support big blocks of data. Unable to continue. Please reconfigure database first. I restarted mysql and the machine; in the installer log there is no much more indications, is there any additional log I can check ? thanks and best regards Link to comment Share on other sites More sharing options...
bashir1961 0 Posted February 16, 2016 Author Share Posted February 16, 2016 as additional info, i checked with mysql select @@global.max_allowed_packet returns 524288000 because i set it to 512M as an experiment in my.cnf, so the setting is read correctly. However setup fails with same message kind regards Link to comment Share on other sites More sharing options...
ESET Staff Solution MartinK 384 Posted February 16, 2016 ESET Staff Solution Share Posted February 16, 2016 as additional info, i checked with mysql select @@global.max_allowed_packet returns 524288000 because i set it to 512M as an experiment in my.cnf, so the setting is read correctly. However setup fails with same message kind regards You may check installation log /var/log/eset/RemoteAdministrator/EraServerInstaller.log for more details. Most probably you will need to add also this configuration parameter in the same configuration section as mentioned max_allowed_packet: innodb_log_file_size=128MB innodb_log_files_in_group=2 I have already reported this missing from ERA 6.3 installation manual, but fix seems to be delayed due to translations. Link to comment Share on other sites More sharing options...
bashir1961 0 Posted February 16, 2016 Author Share Posted February 16, 2016 thanks, it fixed the installation, I will post (hpoefully not...) if I still encounter problems kind regards Link to comment Share on other sites More sharing options...
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