Windows 10 Notification

[johnpd 0]

I used to have NOD32 v4 on an old laptop. I uninstalled it before installing Windows 10 and went with Windows Defender since this is now basically a test system. However, every once in a while I am getting a notification popup saying that there is a newer version of NOD32 available. Since I uninstalled NOD32 and see no folders left from it, I don't know where this is being generated. How can I kill these messages?

 

Thanks,

  JohnD

[Marcos 5,462]

V4 is not compatible with Windows 10. Windows 10 should run an upgrade tool that would download a compatible (v9) version and install it. If that didn't happen for whatever reason, download the latest v9 from www.eset.com and install it manually.

[johnpd 0]

Hi Marcos,

 

  I don't think you understood my issue. I uninstalled NOD32 v4 before upgrading my system to Windows 10. I went with Windows Defender instead after the upgrade since this is a little used system. I don't understand why I am receiving messages about NOD32 v4 when it no longer exists on the system?

 

JohnD

[Marcos 5,462]

Try removing all remnants using the ESET Uninstall Tool as per the instructions at hxxp://support.eset.com/kb2289/. I assume you won't need to start Windows in safe mode as v4 has been removed already.

[johnpd 0]

Hi Marcos,

 

  I used Nirsoft's RegScanner to find the instances of NOD32 in the Registry and I deleted most of them including a "C:\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.2" folder which contained an "update.exe" file. I suspect that might have been created by the Windows 10 install that thought NOD32 v4.2 was still somehow installed and needed to be upgraded. I don't see any "C:\Program Files\Common Files\AV" folder on my new Windows 10 laptop with NOD32 v9 installed.

 

Thanks for your help,

 

  JohnD