johnpd 0 Posted February 14, 2016 Share Posted February 14, 2016 I used to have NOD32 v4 on an old laptop. I uninstalled it before installing Windows 10 and went with Windows Defender since this is now basically a test system. However, every once in a while I am getting a notification popup saying that there is a newer version of NOD32 available. Since I uninstalled NOD32 and see no folders left from it, I don't know where this is being generated. How can I kill these messages? Thanks, JohnD Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted February 14, 2016 Administrators Share Posted February 14, 2016 V4 is not compatible with Windows 10. Windows 10 should run an upgrade tool that would download a compatible (v9) version and install it. If that didn't happen for whatever reason, download the latest v9 from www.eset.com and install it manually. Link to comment Share on other sites More sharing options...
johnpd 0 Posted February 16, 2016 Author Share Posted February 16, 2016 Hi Marcos, I don't think you understood my issue. I uninstalled NOD32 v4 before upgrading my system to Windows 10. I went with Windows Defender instead after the upgrade since this is a little used system. I don't understand why I am receiving messages about NOD32 v4 when it no longer exists on the system? JohnD Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted February 16, 2016 Administrators Share Posted February 16, 2016 Try removing all remnants using the ESET Uninstall Tool as per the instructions at hxxp://support.eset.com/kb2289/. I assume you won't need to start Windows in safe mode as v4 has been removed already. Link to comment Share on other sites More sharing options...
johnpd 0 Posted February 20, 2016 Author Share Posted February 20, 2016 Hi Marcos, I used Nirsoft's RegScanner to find the instances of NOD32 in the Registry and I deleted most of them including a "C:\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.2" folder which contained an "update.exe" file. I suspect that might have been created by the Windows 10 install that thought NOD32 v4.2 was still somehow installed and needed to be upgraded. I don't see any "C:\Program Files\Common Files\AV" folder on my new Windows 10 laptop with NOD32 v9 installed. Thanks for your help, JohnD Link to comment Share on other sites More sharing options...
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