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Bluescreen thanks Eset


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  • ESET Insiders

The v9 is the worst version, there has been Eset! (German: Die v9 ist die schlechteste Version die es bisher von Eset gegeben hat!)

 

==================================================
Dump-Datei        : 021116-11218-01.dmp
Absturzzeit       : 11.02.2016 20:17:18
Fehlerprüfstring  : SYSTEM_SERVICE_EXCEPTION
Fehlerprüfcode    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : ffffe001`eb4623df
Parameter 3       : ffffd000`23ed9ab0
Parameter 4       : 00000000`00000000
Verursachender Treiber: em006_64.dat
Verursachende Adresse: em006_64.dat+123df
Dateibeschreibung :
Produktname       :
Hersteller        :
Dateiversion      :
Prozessor         : 64-Bit
Absturzadresse    : ntoskrnl.exe+142480
Stapeladresse 1   :
Stapeladresse 2   :
Stapeladresse 3   :
Computername      :
Pfad              : C:\WINDOWS\Minidump\021116-11218-01.dmp
CPUs              : 8
Hauptversion      : 15
Nebenversion      : 10586
Dump-Dateigröße   : 311.540
Dump-Dateizeit    : 11.02.2016 20:18:29
==================================================

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If you are able to reproduce the crash (nobody else has reported it so far AFAIK), configure Windows to generate complete or at lease kernel memory dumps, reproduce the crash and then provide us with the dump in a compressed form so that we can analyze if it was actually caused by ESET or by something else running on your computer.

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  • 1 month later...

Appears you traced the problem back to MalwareBytes Anti-Malware:

 

Thanks for help! You are the best support! You answered fast and you were really helpful! I uninstalled Malwarebytes Anti-Malware and now everything is fine!

 

Was MBAM running in realtime mode? Even if used as a second on-demand solution, the later versions of MBAM can cause problems with any other AV solution running in realtime.

 

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  • ESET Insiders

Marcos you write with any problem that no one else has this error, although the Board are previously full of my errors reported. what is the nonsense of them?

(German: Marcos du schreibst bei jedem Problem das kein anderer diese Fehler hat, obwohl die Foren bisher voll von meinen gemeldeten Fehler sind. was soll der Quatsch von ihnen?)

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  • Administrators

Searching for "em006_64.dat" didn't yield any other results than this topic. Please provide links to topic where you think the issue was discussed.

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Em006_64.dat along with other Eset .dat files are currently being loaded into the kernel globalroot driver area. My question is why is Eset loading .dat files into a kernel area reserved exclusively for drivers?

 

post-6784-0-26346000-1458487762_thumb.png

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