ESET Insiders xxJackxx 95 Posted February 9, 2016 ESET Insiders Share Posted February 9, 2016 I was unable to get ESS 9 to uninstall from my desktop machine the last time around. Had to run the uninstall tool in safe mode. Now when I reinstall, it activates with a different machine name than previously (a "1" is appended). Does this mean I am burning up 3 of 3 license for 2 machines? If I can mange my own antitheft online, why can't I reset a license? Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted February 9, 2016 ESET Staff Share Posted February 9, 2016 Hi @xxJackxx, You are not very clear about the problem. Is an "activation license" problem or is an "anti-theft activation-link" computer? Side note: related to anti-theft, if you uninstall ESET and install again, this will be a new profile in Anti-theft website, delete or not is up to you. If you delete no information will be stored or any other data, there is no back from this action. Link to comment Share on other sites More sharing options...
ESET Insiders xxJackxx 95 Posted February 9, 2016 Author ESET Insiders Share Posted February 9, 2016 Ok, after I typed a nice lengthy reply I was reminded by this forum software that I was not logged in and unlike every other forum I have ever used it dumps my text instead of prompting me to log in. Long story short, I suspect that ESET's license system shows me burning an activation I am not using because their uninstaller failed. After having removed it from all of my machines, if I decide I want to use it again I will contact support. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted February 9, 2016 ESET Staff Share Posted February 9, 2016 Hi @xxJackxx, That happens to me sometimes, so when I go for a long text I use any text editor and later paste the reply. Go for support! Link to comment Share on other sites More sharing options...
ESET Insiders xxJackxx 95 Posted February 9, 2016 Author ESET Insiders Share Posted February 9, 2016 Hi @xxJackxx, That happens to me sometimes, so when I go for a long text I use any text editor and later paste the reply. Go for support! Will do. Thanks for responding. Link to comment Share on other sites More sharing options...
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