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Howto reinstall ERA Appliance without loosing licence status

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  • ESET Staff

I've lost my ERA Web console password (not server root pwd). FAQ says that I have to reinstall my server.

What to do, not to run into lizence problems?



You may use installation repair in this case:

  1. you will need SERVER installer of the same version as currently installed. In case you have not performed components upgrade since your ERA Appliance deployment, it will be located in /root/eset_installers/.
  2. login into appliance with root password (i.e. get to command line)
  3. run repair using this command:
    ./root/eset_installers/Server.sh --skip-license --server-root-password=<PLACE YOUR NEW PASSWORD HERE>
  4. Reload Webconsole and login as Administrator with new password
Edited by MartinK
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