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Eset admin console scan task waiting


brecon57
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Hi,

 

Right clicking a client computer in Eset console, selecting New Task > On demand scan. Accepting all defaults for the scan and clicking finish. Go over to the Tasks tab and the scan task is there active and ready but just waiting and waiting. Clients running on Windows 7 and 8 x64. Examining the target clients show no activity, the Eset process just idling. 

 

What's stopping the scan from running?

 

Thanks

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Has the client actually connected to ERAS to download the list of tasks? Try temporarily setting the interval for connecting to ERAS to 0 on a client and see if the task is downloaded and started.

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