Aaron Stevens 0 Posted January 31, 2016 Share Posted January 31, 2016 Hi, it's come to my attention that an email address I used exclusively for registering my NOD32 licence is now in the hands of spammers. I have an email address that allows any alias before the @. This allows me to know which sites leak my email address and take action. For the purchase of the licence I used nod32@ Any explanation for how this happened ESET? Link to comment Share on other sites More sharing options...
Fred Singh 1 Posted January 31, 2016 Share Posted January 31, 2016 (edited) Hi Aaron. I take it you are in UK like me ? This happened to me i noted too, luckliy my spam filters worked. My disposable email address was only given to ESET UK, maybe their mail servers have been compromised ? Could be worth dropping them a line if you get no reponse here. Edited January 31, 2016 by Fred Singh Link to comment Share on other sites More sharing options...
Aaron Stevens 0 Posted January 31, 2016 Author Share Posted January 31, 2016 Yes I'm in the UK Link to comment Share on other sites More sharing options...
ESET Staff Mark.James_UK 2 Posted February 1, 2016 ESET Staff Share Posted February 1, 2016 May I kindly ask anyone affected by this to email me as much information as possible to mark@eset.co.uk, I will take a look at this for you. Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted February 1, 2016 ESET Moderators Share Posted February 1, 2016 (edited) No, ESET is not. I believe this is the same issue we have seen reported in the past. See the section Why am I being offered a spam/fake ESET Users email list? in the following ESET Knowledgebase article: hxxp://support.eset.com/kb144/ Edited February 1, 2016 by foneil added more definitive introductory sentence Link to comment Share on other sites More sharing options...
jadinolf 131 Posted February 2, 2016 Share Posted February 2, 2016 No, ESET is not. I believe this is the same issue we have seen reported in the past. See the section Why am I being offered a spam/fake ESET Users email list? in the following ESET Knowledgebase article: hxxp://support.eset.com/kb144/ Very difficult that ESET would lower itself to do that. VERY difficult. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,274 Posted February 2, 2016 Administrators Share Posted February 2, 2016 If you have kept the registration email in your email client, it could be that you've recently got infected with malware harvesting data from emails. We've been reported at least one such incident from the US and had to reset user's passwords because of that. Link to comment Share on other sites More sharing options...
l33tmike 0 Posted February 4, 2016 Share Posted February 4, 2016 Can confirm my email address (eset@[mydomain]), unique only to NOD32 registration has also been leaked to spammers; also UK. I've emailed Mark with details and also raised a support ticket before finding this forum post. Link to comment Share on other sites More sharing options...
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