ESET selling email addresses to spammers?

[Aaron Stevens 0]

Hi, it's come to my attention that an email address I used exclusively for registering my NOD32 licence is now in the hands of spammers. I have an email address that allows any alias before the @. This allows me to know which sites leak my email address and take action. For the purchase of the licence I used nod32@

 

 

Any explanation for how this happened ESET?

[Fred Singh 1]

Hi Aaron.

I take it you are in UK like me ?

This happened to me i noted too, luckliy my spam filters worked.

My disposable email address was only given to ESET UK, maybe their mail servers have been compromised ?

Could be worth dropping them a line if you get no reponse here.

Edited January 31, 2016 by Fred Singh

[Aaron Stevens 0]

Yes I'm in the UK

[Mark.James_UK 2]

May I kindly ask anyone affected by this to email me as much information as possible to mark@eset.co.uk, I will take a look at this for you.

[foneil 342]

No, ESET is not.

 

I believe this is the same issue we have seen reported in the past. 

 

See the section Why am I being offered a spam/fake ESET Users email list? in the following ESET Knowledgebase article:

 

hxxp://support.eset.com/kb144/

Edited February 1, 2016 by foneil
added more definitive introductory sentence

[jadinolf 131]

No, ESET is not.

 

I believe this is the same issue we have seen reported in the past. 

 

See the section Why am I being offered a spam/fake ESET Users email list? in the following ESET Knowledgebase article:

 

hxxp://support.eset.com/kb144/

Very difficult that ESET would lower itself to do that. VERY difficult.

[Marcos 5,074]

If you have kept the registration email in your email client, it could be that you've recently got infected with malware harvesting data from emails. We've been reported at least one such incident from the US and had to reset user's passwords because of that.

[l33tmike 0]

Can confirm my email address (eset@[mydomain]), unique only to NOD32 registration has also been leaked to spammers; also UK.

 

I've emailed Mark with details and also raised a support ticket before finding this forum post.