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jinlei801011
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My customer's ERA web console suddendly cannot be opened, the webpage shows "Hmm, we can't reach this page. Try this. Make sure you've got the right web address: https://localhost".

 

Restarted ERA server sevices and Apache Tomcat service, tried URL https://localhost/era/webconsole, https://IP/era/webconsole but issue still present.

 

ERA server last error log:

 

Scope Time Text CServerSecurityModule 2016-Jan-29 01:05:51 Creating replication agent user NetworkModule 2016-Jan-29 01:05:51 Receiving: VerifyUserResponse CReplicationModule 2016-Jan-29 01:05:51 CReplicationManager: Accepted potential replication connection from 'host: "127.0.0.1" port: 26920' (product type: 1) ConsoleApiModule 2016-Jan-29 01:05:51 9840 Ignoring connection, product type 1 not supported by this module. CReplicationModule 2016-Jan-29 01:05:51 CStepProcessor: Replication master identified as: dc27f5bb-170a-4717-9a42-afc5e6567a9c (product type: 1, protocol version: 6200, scenario type: REGULAR) CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Resetting mapper state CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Cache is up-to-date (last cached id: 1250, current id: 1250) CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Committing mapper operations CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Resetting mapper state CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Cache is up-to-date (last cached id: 1250, current id: 1250) CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Committing mapper operations CReplicationModule 2016-Jan-29 01:05:51 CStepTxLogsMetadata: Transferring log filter CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Resetting mapper state CDatabaseModule 2016-Jan-29 01:05:51 ReplicationStaticObjectsMapper: Cache is up-to-date (last cached id: 1250, current id: 1250) NetworkModule 2016-Jan-29 01:05:51 Connection closed by remote peer for session id 9840 NetworkModule 2016-Jan-29 01:05:51 Forcibly closing sessionId:9840, isClosing:0 NetworkModule 2016-Jan-29 01:05:51 Removing session 9840 NetworkModule 2016-Jan-29 01:05:51 Closing connection , session id:9840 CReplicationModule 2016-Jan-29 01:05:51 CReplicationManager: Connection was closed by remote peer. ConsoleApiModule 2016-Jan-29 01:05:51 9840 Deinitializing network connection. ConsoleApiModule 2016-Jan-29 01:05:51 9840 Ignoring connection closed, unknown connection (probably different product type). CRepositoryModule 2016-Jan-29 01:05:58 Processing repository synchronization request CRepositoryModule 2016-Jan-29 01:05:58 Synchronizing with remote repository CRepositoryModule 2016-Jan-29 01:05:58 Synchronizing repository with url 'hxxp://repository.eset.com/v1/' CRepositoryModule 2016-Jan-29 01:05:58 GetFile: Host 'repository.eset.com' not found CReplicationModule 2016-Jan-29 01:06:00 CStepProcessor: Server state changed to OK SchedulerModule 2016-Jan-29 01:06:04 Received message: RegisterSleepEvent CCleanupModule 2016-Jan-29 01:06:05 Initiating calculation of status snapshots CCleanupModule 2016-Jan-29 01:06:05 Finished calculation of status snapshots SchedulerModule 2016-Jan-29 01:06:05 Received message: RegisterSleepEvent AutomationModule 2016-Jan-29 01:06:08 Trigger: Tick ALLOWED [uUID=00000000-0000-0000-7011-000000000003, TYPE=LICENSE_SYNCHRONIZATION]. AutomationModule 2016-Jan-29 01:06:08 Task: Executing task [uUID=00000000-0000-0000-7016-000000000002, TYPE=LICENSE_SYNCHRONIZATION]. SchedulerModule 2016-Jan-29 01:06:08 Received message: GetRemainingTimeByUserDataRequest LicenseModule 2016-Jan-29 01:06:08 LicenseModuleHelper: SyncPools: Authorizing operation. CDatabaseModule 2016-Jan-29 01:06:08 ReplicationStaticObjectsMapper: Detected change of non-replicated static object cc759ad8-bfcd-4f7a-801f-581ac0d11a98 [1262->1265] of type LICENSE CDatabaseModule 2016-Jan-29 01:06:08 ReplicationStaticObjectsMapper: Detected change of non-replicated static object cfefe05b-deba-4b2b-9e3c-17d26dc475c3 [1263->1266] of type LICENSE CDatabaseModule 2016-Jan-29 01:06:08 ReplicationStaticObjectsMapper: Detected change of non-replicated static object e119ea8d-1ea6-4d74-bdaa-a925c932123e [1264->1267] of type LICENSE LicenseModule 2016-Jan-29 01:06:08 LicenseModuleHelper: SyncPools: Fetching associated SeatID from database. LicenseModule 2016-Jan-29 01:06:08 LicenseModuleHelper: SyncPools: Retrieving linked pools from the licensing server. LicenseModule 2016-Jan-29 01:06:08 LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [seatId=41186c9a-5ac8-48c3-8fb4-e7948a822d09]. Error: CEcpCommunicator: Failed to send XML request message, error=20002 (failed to connect).


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  • ESET Staff

Please verify Apache Tomcat is actually running -> there may be problem with installation of Java (maybe it was updated?)

In case it's not running, try to start it manually and watch for errors. In case tomcat is running, try to re-deploy Webconsole manually (hxxp://help.eset.com/era_install/63/en-US/component_installation_webconsole_windows.htm)

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Please verify Apache Tomcat is actually running -> there may be problem with installation of Java (maybe it was updated?)

In case it's not running, try to start it manually and watch for errors. In case tomcat is running, try to re-deploy Webconsole manually (hxxp://help.eset.com/era_install/63/en-US/component_installation_webconsole_windows.htm)

 

Tomcat is not start, tried to manually start it but still the same error, updated java and re-deploy webconsole, issue still the same.

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  • ESET Staff

 

Please verify Apache Tomcat is actually running -> there may be problem with installation of Java (maybe it was updated?)

In case it's not running, try to start it manually and watch for errors. In case tomcat is running, try to re-deploy Webconsole manually (hxxp://help.eset.com/era_install/63/en-US/component_installation_webconsole_windows.htm)

 

Tomcat is not start, tried to manually start it but still the same error, updated java and re-deploy webconsole, issue still the same.

 

 

Please run "c:\Program Files\Apache Software Foundation\Tomcat 7.0\bin\Tomcat7.exe" from Administrator command line (cmd.exe). It should print trace logs messages.

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Please verify Apache Tomcat is actually running -> there may be problem with installation of Java (maybe it was updated?)

In case it's not running, try to start it manually and watch for errors. In case tomcat is running, try to re-deploy Webconsole manually (hxxp://help.eset.com/era_install/63/en-US/component_installation_webconsole_windows.htm)

 

Tomcat is not start, tried to manually start it but still the same error, updated java and re-deploy webconsole, issue still the same.

 

 

Please run "c:\Program Files\Apache Software Foundation\Tomcat 7.0\bin\Tomcat7.exe" from Administrator command line (cmd.exe). It should print trace logs messages.

 

Hi Martin,

 

I ran it, the cmd window appeared few secs, i copied catalina log

 

Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server version:        Apache Tomcat/7.0.64
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server built:          Aug 19 2015 17:18:06 UTC
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server number:         7.0.64.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Name:               Windows 10
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Version:            10.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Architecture:          x86
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Java Home:             C:\Program Files (x86)\Java\jre1.8.0_71
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Version:           1.8.0_71-b15
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Vendor:            Oracle Corporation
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_BASE:         C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_HOME:         C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.home=C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.base=C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.endorsed.dirs=C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\endorsed
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.io.tmpdir=C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\temp
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.util.logging.config.file=C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\conf\logging.properties
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: exit
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xms128m
Feb 01, 2016 3:15:25 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xmx256m
Feb 01, 2016 3:15:25 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\ProgramData\Oracle\Java\javapath;\\172.16.0.51\Accwin\Program Files\Accpac\RUNTIME;C:\Users\User\Desktop\Accpac\Accpac\RUNTIME;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\SWTOOLS\ReadyApps;C:\Program Files (x86)\Common Files\Lenovo;C:\Program Files (x86)\Common Files\lenovo\easyplussdk\bin;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Users\User\.dnx\bin;.
Feb 01, 2016 3:15:26 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-8080"]
Feb 01, 2016 3:15:26 PM org.apache.coyote.AbstractProtocol init
SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-8080"]
java.net.BindException: Address already in use: JVM_Bind <null>:8080
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:651)
at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
at org.apache.coyote.http11.AbstractHttp11JsseProtocol.init(AbstractHttp11JsseProtocol.java:119)
at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(Unknown Source)
at java.net.AbstractPlainSocketImpl.bind(Unknown Source)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:400)
... 17 more
 
Feb 01, 2016 3:15:26 PM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[HTTP/1.1-8080]]
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:106)
at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
at org.apache.catalina.connector.Connector.initInternal(Connector.java:980)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
... 12 more
Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:651)
at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
at org.apache.coyote.http11.AbstractHttp11JsseProtocol.init(AbstractHttp11JsseProtocol.java:119)
at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
... 13 more
Caused by: java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(Unknown Source)
at java.net.AbstractPlainSocketImpl.bind(Unknown Source)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:400)
... 17 more
 
Feb 01, 2016 3:15:26 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["ajp-bio-8009"]
Feb 01, 2016 3:15:26 PM org.apache.coyote.AbstractProtocol init
SEVERE: Failed to initialize end point associated with ProtocolHandler ["ajp-bio-8009"]
java.net.BindException: Address already in use: JVM_Bind <null>:8009
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:651)
at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(Unknown Source)
at java.net.AbstractPlainSocketImpl.bind(Unknown Source)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:400)
... 16 more
 
Feb 01, 2016 3:15:26 PM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[AJP/1.3-8009]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[AJP/1.3-8009]]
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:106)
at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
at org.apache.catalina.connector.Connector.initInternal(Connector.java:980)
at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
... 12 more
Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8009
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:651)
at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
... 13 more
Caused by: java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(Unknown Source)
at java.net.AbstractPlainSocketImpl.bind(Unknown Source)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)
at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:400)
... 16 more
 
Feb 01, 2016 3:15:26 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1231 ms
Feb 01, 2016 3:15:26 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Feb 01, 2016 3:15:26 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.64
Feb 01, 2016 3:15:26 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\era.war
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.TldConfig execute
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.628] V1 [] <INFO> ERA Web Server starting...
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.632] V1 [] <INFO> ERA Web Server Version: 6.2.155.0
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.634] V1 [] <DEBUG> ERA Web Server starting...
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.634] V1 [] <DEBUG> ERA Web Server Version:6.2.155.0
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.672] V1 [] <INFO> ERA Web Server has started.
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.673] V1 [] <DEBUG> contextInitialized
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deployment of web application archive C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\era.war has finished in 1,622 ms
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\docs
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\docs has finished in 36 ms
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\manager
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\manager has finished in 46 ms
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\ROOT
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\ROOT has finished in 33 ms
Feb 01, 2016 3:15:27 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 1786 ms
Feb 01, 2016 3:15:27 PM org.apache.catalina.core.StandardServer await
SEVERE: StandardServer.await: create[localhost:8005]: 
java.net.BindException: Address already in use: JVM_Bind
at java.net.DualStackPlainSocketImpl.bind0(Native Method)
at java.net.DualStackPlainSocketImpl.socketBind(Unknown Source)
at java.net.AbstractPlainSocketImpl.bind(Unknown Source)
at java.net.PlainSocketImpl.bind(Unknown Source)
at java.net.ServerSocket.bind(Unknown Source)
at java.net.ServerSocket.<init>(Unknown Source)
at org.apache.catalina.core.StandardServer.await(StandardServer.java:427)
at org.apache.catalina.startup.Catalina.await(Catalina.java:777)
at org.apache.catalina.startup.Catalina.start(Catalina.java:723)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)
 
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["http-bio-8080"]
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["ajp-bio-8009"]
Feb 01, 2016 3:15:27 PM org.apache.catalina.core.StandardService stopInternal
INFO: Stopping service Catalina
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.837] V2 [] <INFO> Closing all 0 sessions.
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.837] V1 [] <DEBUG> Need to cancel 2 timers
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.838] V1 [] <DEBUG> 2 timers has been canceled
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.839] V1 [] <DEBUG> contextDestroyed
Feb 01, 2016 3:15:27 PM sk.eset.era.g2webconsole.server.modules.logger.FileLogWriter addItem
INFO: [2016-02-01 15:15:27.839] V1 [] <INFO> ERA Web Server has stopped.
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["http-bio-8080"]
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["http-bio-8080"]
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["ajp-bio-8009"]
Feb 01, 2016 3:15:27 PM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["ajp-bio-8009"]
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It is failing because listening ports are already used (8080, ...): are you sure there was no other tomcat running when you started it manually?

Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080
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It is failing because listening ports are already used (8080, ...): are you sure there was no other tomcat running when you started it manually?

Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080

 

Hi Martin,

 

Checked, really cannot find what other web server running (This is my customer's system), how to fix it?

 

Thanks

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It is failing because listening ports are already used (8080, ...): are you sure there was no other tomcat running when you started it manually?

Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080

 

Hi Martin,

 

Checked, really cannot find what other web server running (This is my customer's system), how to fix it?

 

Thanks

 

 

Try to run in Administrator cmd.exe this command:

netstat -a -b

to get list of opened ports and executable names associated with it - but I guess it will be another tomcat instance running.

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It is failing because listening ports are already used (8080, ...): are you sure there was no other tomcat running when you started it manually?

Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080

 

Hi Martin,

 

Checked, really cannot find what other web server running (This is my customer's system), how to fix it?

 

Thanks

 

 

Try to run in Administrator cmd.exe this command:

netstat -a -b

to get list of opened ports and executable names associated with it - but I guess it will be another tomcat instance running.

 

Ya, it is [Tomcat7.exe] TCP [::]:8080

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It is failing because listening ports are already used (8080, ...): are you sure there was no other tomcat running when you started it manually?

Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:8080

 

Hi Martin,

 

Checked, really cannot find what other web server running (This is my customer's system), how to fix it?

 

Thanks

 

 

Try to run in Administrator cmd.exe this command:

netstat -a -b

to get list of opened ports and executable names associated with it - but I guess it will be another tomcat instance running.

 

Hi Martin,

 

Can I refer to this FAQ to change the port to 8443? hxxp://support.eset.com/kb5531/?locale=en_US&viewlocale=en_US

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to get list of opened ports and executable names associated with it - but I guess it will be another tomcat instance running.

 

Hi Martin,

 

Can I refer to this FAQ to change the port to 8443? hxxp://support.eset.com/kb5531/?locale=en_US&viewlocale=en_US

 

 

Yes you can, but that would fix only main port 8080 (tomcat is listening also on other ports). I would try to find out why multiple Tomcat7 instances are running, because that may cause other problems, especially in case they are sharing data files. Have you tried to restart whole system? Or maybe killing other Tomcat7.exe instances in case they are not used for any other services?

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to get list of opened ports and executable names associated with it - but I guess it will be another tomcat instance running.

 

Hi Martin,

 

Can I refer to this FAQ to change the port to 8443? hxxp://support.eset.com/kb5531/?locale=en_US&viewlocale=en_US

 

 

Yes you can, but that would fix only main port 8080 (tomcat is listening also on other ports). I would try to find out why multiple Tomcat7 instances are running, because that may cause other problems, especially in case they are sharing data files. Have you tried to restart whole system? Or maybe killing other Tomcat7.exe instances in case they are not used for any other services?

 

Hi Martin,

 

Try to change the port, but I cannot find "<Connector server="OtherWebServer" port="8443"......> in server.xml, and system not allow me to save any changes, error is "access denied.

 

Restarted system few times but not hlep. I don't see any "Tomcat7.exe" is runing

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If above doesn't help:

 

1. Start notepad (or whatever text editor you are using) As Administrator and open server.xml

2. There should be line with <Connector  and port="8080", change that port to something else, for example port="9080"

3. Webconsole should be accessible on https://localhost:9080/era

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If above doesn't help:

 

1. Start notepad (or whatever text editor you are using) As Administrator and open server.xml

2. There should be line with <Connector  and port="8080", change that port to something else, for example port="9080"

3. Webconsole should be accessible on https://localhost:9080/era

Hi Timos, thanks for help, tried but still cannot, really don't know why. I reinstalled it, now working

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