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Cannot delete clients


jmusac
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Hi,

 

I have problem with ERA v.5.2.26.0.

When i try to delete clients the process hangs at 1% and the user is not deleted. Please see the image.

 

Any ideas ? I compacted the database and restarted ERA service without result.

post-6859-0-23073700-1454053612_thumb.png

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First of all, I'd try upgrading ERA to the latest v5.3 which contains some improvements and fixes. If that doesn't help, change the logging verbosity to debug, reproduce the issue and then provide the ERAS log to Customer care for analysis.

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