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erikar

ESET crashes while scanning

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Hi,

 

My iMac runs with OS X El Capitan 10.11.3. The problem is that ESET crashes after like an hour of scanning my computer. Any ideas what I can do?

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My iMac runs with OS X El Capitan 10.11.3. The problem is that ESET crashes after like an hour of scanning my computer. Any ideas what I can do?

 

 

  • Does this happen after updating to OS X 10.11.4?
  • Are you using the latest version of Cyber Security, 6.1.12.0 (You can download the latest version here: hxxp://www.eset.com/download/home/detail/family/29/)
  • Do you have a Time Machine connected to your Mac (If so, set the exclusions following the steps outlined here: hxxp://support.eset.com/kb3263/?locale=en_US)?
  • Are you able to see what it was trying to last scan just before it freezes or crashes?
  • Do you have any other device connected to your Mac while trying to scan?

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