ESET not activating

[AEB 0]

Greetings,

 

I've already had issues with this laptop in regards to installing ESET Endpoint Antivirus with the remote administration client and in the end I had to install it manually. It was picked up by the remote administrator and is being managed by it but when I try to activate the product it fails. 

 

 

I tried to use the Security Admin option but it said that the servers were unavailable.

 

Any help would be appreciated. 

 

Regards

André

[Marcos 5,071]

If activation servers are unreachable, most likely a firewall is blocking the communication. Please refer to the KB article hxxp://support.eset.com/kb332/for a list of addresses that a computer must be able to access for activation to work. Also make sure that ESET is configured properly in terms of proxy server use.